Neuro Rehab Case Enrollment Specialist

Norcal Brain Center; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading neuro-rehabilitation clinic as a Neuro Rehab Case Enrollment Specialist in San Jose. You will play a crucial role in guiding patients through their healthcare journey, enhancing their quality of life by effectively communicating treatment plans and services. If you have a sales background with an interest in neurology, this position offers a chance to make a meaningful impact in patient care within a supportive team environment.

Benefits

401(k)

401(k) matching

Health insurance

Paid time off

Continuous professional development

Qualifications

• Doctorate in Chiropractic required.
• Experience in healthcare sales or case management preferred.
• Strong sales skills and a proven track record in patient conversions.

Responsibilities

• Guide patients through initial consultations and treatment enrollment.
• Review patient intake forms for medical history assessment.
• Lead Report of Findings sessions to present diagnostic results.

Skills

Sales skills

Communication skills

Interpersonal skills

Problem-solving

Organizational skills

Education

Doctorate in Chiropractic

Tools

Electronic health records (EHR)

Job description

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About Us:Are you a dedicated Sales expert, with a background and experience in sales, seeking a meaningful role in healthcare? At Norcal Brain Center, we are a highly specialized neuro-rehabilitation clinic dedicated to providing comprehensive treatment for individuals with brain injuries, concussions, dizziness, and related neurological conditions. Our main goal is to support as many people as possible in their healing journey, and to help people get their lives back. We are in search of a skilled Enrollment Specialist with an interest in Neurology to join our team and contribute to our mission of improving brain health and enhancing our patients' quality of life. If you do not have a background in healthcare, we ask that you have the drive to learn and grow to understand the business! We are looking for an A+ players with sales experience and proven track record of success!

Position Overview:As a Neuro Rehab Case Enrollment Specialist at Norcal Brain Center, you will play a key role in helping patients understand our services and encouraging them to complete our advanced diagnostic tests and sign up for Neurorestoration treatment plans. Your strong communication skills and passion for improving health will directly contribute to the diagnosis and treatment of our patient's complex cases. This is a chance to make a meaningful impact in a supportive and professional healthcare setting.

Responsibilities:

-Review and assess patient intake forms to understand medical history, symptoms, and concerns.

-Analyze and interpret diagnostic test results to provide an accurate understanding of patient conditions.

-Conduct 20-minute initial consultations, guiding patients through their symptoms, addressing concerns, and answering questions with clarity and empathy.

Report of Findings & Treatment Enrollment

-Lead 20-30 minute Report of Findings (ROF) sessions, presenting diagnostic results and explaining the significance of findings.

-Recommend personalized treatment plans based on patient results, ensuring alignment with their health goals.

-Clearly communicate the value of neuro rehab and chiropractic services, overcoming objections and encouraging commitment to care plans.

-Guide patients through the process of signing up for diagnostic exams and treatment programs, ensuring a seamless transition into care.

-Utilize proven sales strategies to maximize patient enrollment and case acceptance.

-Educate patients on the long-term benefits of treatment and address any financial or logistical concerns.

-Follow up with patients who are undecided to reinforce the importance of care and increase conversion rates.

Collaboration & Performance Optimization

-Maintain accurate records of patient consultations, ROFs, and conversion metrics.

-Work closely with the clinical and front desk teams to ensure a seamless patient experience.

-Continuously refine consultation and sales techniques to enhance patient commitment and clinic revenue.

Qualifications:

Education & Experience

-Doctorate in Chiropractic

-Experience in patient consultations, healthcare sales, or case management in a chiropractic, physical therapy, or neuro rehab setting (preferred but not required).

-Past experience and proven track record of success in sales, patient conversion, or treatment enrollment.

Skills & Abilities

-Strong sales skills with the ability to confidently close care plans.

-Exceptional communication and interpersonal skills, with a talent for building rapport and trust with patients.

-Ability to explain complex health concepts in a simple and compelling way.

-Strong objection-handling and problem-solving abilities to overcome patient hesitations.

-Highly organized with attention to detail in tracking patient interactions and conversion metrics.

-Ability to work collaboratively with the clinical team to ensure seamless patient experiences.

-A strong drive to learn and grow, especially if this is a new industry for you.

Additional Preferred Qualifications

-Familiarity with chiropractic, neuro rehab, and functional medicine concepts (training provided if necessary).

-Experience working with electronic health records (EHR) and sales tracking systems.

-Passion for health and wellness with a patient-first mindset.

What We Offer:

- A competitive compensation package and comprehensive benefits.

- The opportunity to work in a modern facility with advanced technology.

- A professional and supportive team environment.

- Continuous professional development and training opportunities.

- The chance to make a meaningful impact on the lives of patients with neurological and other health challenges.

How to Apply:If you are a dedicated Sales professional ready to contribute your expertise to our mission of enhancing brain health, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and your motivation for joining Norcal Brain Center. We look forward to reviewing your application and potentially welcoming you to our team.

Join us in our commitment to improving the lives of individuals with neurological conditions. Apply today and be a vital part of the Norcal Brain Center team!

https://www.norcalbrain.com/

Job Type: Full-time

Pay: From $80,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Bonus opportunities
• Commission pay

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Medical Practices

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