Networking Service Delivery Field Support Engineer (L1)

NTT DATA, Inc.; Boon Township (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free parking

Job summary

NTT DATA, Inc. is seeking an Networking Service Delivery Field Support Engineer (L1) to provide the first-line onsite technical support and field engineering services for clients. The role emphasizes proactive incident resolution and ensuring service continuity in a client-facing, onsite delivery team.

The position is suited for candidates with entry-level experience in networking technologies and technical support, with safety and parking facilities noted as part of the workplace environment.

Qualifications

• Ideal for candidates with entry-level experience in networking technologies and technical support.

Responsibilities

• Deliver onsite first-line tech support: troubleshoot networks and restore services.
• Client-facing, onsite delivery team for network services.
• Kickstart your network career with hands-on incident work and direct client impact!

Job description

• Deliver onsite first-line tech support: troubleshoot networks and restore services.
• Client-facing, onsite delivery team for network services.
• Kickstart your network career with hands-on incident work and direct client impact!

Seeking a Networking Service Delivery Field Support Engineer (L1) to provide first-line onsite technical support and field engineering services for clients. Responsible for proactively resolving technical incidents and ensuring service continuity. Ideal for candidates with entry-level experience in networking technologies and technical support.

Safety Measures

The company emphasizes workplace safety, ensuring a secure environment for its staff.

Parking Facilities

Free parking is available for employees, though some have noted the absence of covered parking spaces.

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with...