Network Technician Tools & Automation

MGM Resorts International; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Join a leading entertainment company as a Network Technical Tools and Automation specialist. You'll enhance network performance and reporting while driving automation initiatives. Ideal candidates have a Bachelor's degree and experience in enterprise networking. Enjoy perks like free meals, discounts, and career development opportunities.

Benefits

Programs supporting mental and physical health

Discounts on hotel stays, dining, retail

Free meals in employee dining rooms

Free parking, on or off shift

Healthcare, financial support, and generous time-off options

Career development and networking events

Qualifications

• 3+ years in enterprise networking or related technology.
• Experience leveraging automation, observability, and scripting.

Responsibilities

• Utilize network tools to monitor performance.
• Develop strategies to enhance observability and reporting.
• Optimize vendor relationships and governance.

Skills

Networking

Automation

Scripting

Education

Bachelor's degree

Tools

Grafana

Catalyst Center

AKIPs

Partner OSS

Job description

US, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Job Description

THE JOB:

The Network Technical Tools and Automation specialist will drive the use of network tools and full-stack observability, focusing on network and environment reporting, including vendor performance. The candidate will report to the Sr. Manager of Network Partnerships & Automation and will play a crucial role in ensuring the effective operation of key network tools, monitoring network health and performance, and leading automation initiatives. The incumbent will help drive continuous improvement through governance with partners and Network peers via regular meetings, with a focus on security, scalability, availability, supportability, and cost.

THE DAY-TO-DAY:

1. Utilize network tools and full-stack observability solutions to monitor network and environment performance.

2. Develop and implement strategies to enhance network observability and reporting capabilities, ensuring accuracy, timeliness, and actionability of reports.

3. Monitor end-to-end network performance and share insights to support operations and continuous improvement. Create service reports demonstrating network health.

4. Develop observability capabilities to assist partners, infrastructure, and application teams in issue resolution.

5. Optimize vendor relationships and governance to validate performance and drive improvements.

6. Maintain regular meetings to assess vendor performance and explore alternative vendors when beneficial. Ensure key terms and solutions operate effectively within a large hybrid enterprise network.

7. Enhance incident response capabilities to increase vendor ownership, reduce escalations, and improve customer experience.

8. Serve as a Subject Matter Expert (SME) in problem resolution sessions, using network tools and reports to identify root causes and implement improvements.

9. Develop and implement scripting and automation solutions to streamline network operations, utilizing tools like Catalyst Center, AKIPs, Partner OSS, and Grafana.

10. Collaborate with the team to create scripts that improve network efficiency, reliability, and scalability, continuously evaluating automation tools for optimization.

THE IDEAL CANDIDATE:

• Bachelor's degree or equivalent experience.

• 3+ years in enterprise networking or related technology.

• 3+ years of experience with wired networking.

• Experience leveraging automation, observability, and scripting to enhance network functions.

• Experience managing third-party services, including developing and refining key terms for performance improvement.

• Proficiency with enterprise network tools and reporting to identify service improvement opportunities.

• Understanding of governance in partner relationships and the ability to manage complex incidents involving partners.

• Ability to define, manage, and report on network service health indicators and SLAs.

THE PERKS & BENEFITS:

• Programs supporting mental and physical health.

• Discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks.

• Free meals in employee dining rooms.

• Free parking, on or off shift.

• Healthcare, financial support, and generous time-off options.

• Career development, networking events, and community volunteer opportunities.

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12491

Are you ready to JOIN THE SHOW? Apply today!