Network Technician

Inherent Technologies, Inc.; Minot (ND); On-site; USD 39,000 - 55,000; Full time

Job summary

Inherent Technologies, Inc. in Minot, ND is seeking a Network Technician for a 6+ month onsite contract. The role requires Cisco and fiber experience, with 4+ years supporting and managing network infrastructure.

You will handle site services support, cabling, device maintenance, and incident response on a range of network equipment. The position involves end-to-end responsibilities from rack to patching and power installation, collaborating with vendors, and adhering to risk management, change

Qualifications

• 4+ years of experience supporting and managing network infrastructure.
• Experience in racking, stacking, cabling and decommissioning network hardware.
• Experience in site services support for network device maintenance (console/remote).

Responsibilities

• Respond to ServiceNow incident tickets.
• Patching cable installation and recovery.
• Installing power leads.
• Installing, removing or swapping equipment.
• Locating and identifying network circuits and tagging the demark location.
• Providing escort services for third party vendors or subcontractors.
• Adhering to risk management processes and safety training; reporting incidents.
• Comply with audit, information protection and security standards.
• Troubleshooting and patching power cables; identifying a switch port location; pinging devices and DNS lookups.
• Perform IMAC activities for end user business LAN and voice devices.
• Monitor and respond to emergency conditions affecting operations.
• Provide smarthands support for telecoms infrastructure including WiFi, RF, VSAT, IPT, CCTV etc.
• Work with various teams to restore services and participate in root cause analysis.

Skills

Cisco experience

Fiber optics

Network infrastructure

Job description

Position: Network Technician

Location: Minot, ND***Onsite ***

Duration: 6+ Months

JD Below:-

• Need experience in Cisco and fiber

Four - (6) plus years of experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company.

Experienced in racking, stacking, cabling and decommissioning of network hardware devices.

Experienced in Site Services support for network device maintenance and support (console/remote)

IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ("IPT"), and Radio Frequency ("RF") equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ("VSATs").

Responsibilities

• Respond to ServiceNow incident tickets.
• Patching cable installation and recovery.
• Installing power leads.
• Installing, removing or swapping equipment.
• Locating and or identifying network circuits and tagging the demark location.
• Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.
• Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.
• Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.
• troubleshooting and patching power cables;
• identifying a switch port location;
• pinging key Devices and performing DNS lookups
• troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor's technician is at the site
• assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks).
• Perform IMAC activities for end user business LAN and voice devices.
• Adhere to Company change management procedures and practices.
• Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.).
• Adhere to Company's Business Continuity Plans and Disaster Recovery Plans.
• Provide smarthands support for other telecommunications infrastructure, including, but not limited to:
  • Fiber optic and copper cable installation, maintenance, troubleshooting and repair (working with cabling contractor as required).
  • WiFi and BLE systems.
  • Microwave systems installation, maintenance, troubleshooting and repair.
  • Radio systems (HF, VHF, UHF, 2-way, radar, ) installation, maintenance, troubleshooting and repair.
  • VSAT installation, maintenance, troubleshooting and repair.
  • Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M.
  • lpWAN (low-power WAN) systems such as LoRaWAN.
  • Other IIoT/OT systems.
  • Deploy prewired solar panel / battery power systems at ground level, low maintenance (visual), troubleshooting and repair.
  • IP Telephony ("IPT") installations at end user location. Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair (specifically for remote sites and offshore).
• Work cooperatively and collaboratively with and across other organizations to restore services. Includes, but is not limited to:
  • Company Design and Engineering Teams.
  • Global IT Service Desk.
  • IT Operations Center (ITOC).
  • Telco's.
  • Managed service providers.
  • Company BU's.
  • Support of IT/Telecoms requirements and activities for BUs , Major Capital Projects ("MCPs")) and Merger, Acquisition, and Divestiture ("MAD") projects as guided and required by the network team.
• Participate, as requested, in Root Cause Analysis, post incidents.