Network Technician

Jobtailor; Arizona; On-site; USD 70,000 - 100,000; Full time

Job summary

Columbia seeks a Business Analyst/PM to optimize workflows for bank units and translate business needs into IT solutions. You will document requirements, collaborate with stakeholders, and support testing and training during implementations.

You will bridge business needs with technology, develop business cases, and assist with RFPs while ensuring compliance with banking policies and regulations. Onsite role with travel likely.

Qualifications

• Bachelor's degree in business, project management, or equivalent.
• 2–4 years of relevant business analyst, project management, and/or operations experience.
• Knowledge of banking policies, procedures, practices, and documentation.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication and presentation skills.

Responsibilities

• Support optimization of workflow and processes for bank business units.
• Identify and document business unit requirements.
• Investigate business unit systems and options for improvement.
• Bridge business unit needs with information technology solutions.
• Collaborate with stakeholders to document, communicate, validate, and refine requirements.
• Make recommendations based on product vision, market requirements, research data, and organizational goals.
• Elicit information from subject matter experts, business owners, vendors, and others about existing and proposed business systems.
• Research and interpret moderately complex business needs and translate them into application and operational requirements.
• Assist with business case development and the RFP process.
• Assist with integration and user acceptance testing of workflows, processes, and systems.
• Support development of training and implementation/post-implementation materials.
• Serve as liaison between business units and the Technology Advancement Group (TAG).
• Maintain compliance with bank regulations, policies, procedures, and required training.
• Keep current on regulatory changes and applicable banking policies.
• Coach, mentor, or train others and teach coursework as a subject matter expert when requested.
• Foster Columbia corporate culture and perform other assigned duties.

Skills

Business Analysis

Project Management

Data Analysis

Banking Policies Knowledge

Stakeholder Collaboration

Education

Bachelor's Degree in Business

Project Management Certification

Job description

• Support optimization of workflow and processes for bank business units
• Identify and document business unit requirements
• Investigate business unit systems and identify options for improvement
• Bridge business unit needs with information technology solutions
• Collaborate with stakeholders and subject matter experts to document, communicate, validate, and refine requirements
• Make recommendations based on product vision, market requirements, research data, and organizational goals
• Elicit information from subject matter experts, business owners, vendors, and others about existing and proposed business systems
• Research and interpret moderately complex business needs and translate them into application and operational requirements
• Assist with business case development and the RFP process
• Assist with integration and user acceptance testing of workflows, processes, and systems
• Support development of training and implementation/post-implementation materials
• Serve as liaison between business units and the Technology Advancement Group (TAG)
• Maintain compliance with bank regulations, policies, procedures, and required training
• Keep current on regulatory changes and applicable banking policies
• Coach, mentor, or train others and teach coursework as a subject matter expert when requested
• Foster Columbia corporate culture and perform other assigned duties

Requirements

• Bachelor's Degree in business, project management, business systems or equivalent (preferred)
• 2–4 years of relevant business analyst, project management, and/or operations experience related to the assigned business unit function
• Business operations knowledge
• Analytical and problem-solving skills
• Demonstrated data analysis skills, including project management and/or operations
• Knowledge of banking policies, procedures, practices, and documentation
• Proficient knowledge of development concepts and practices, potential applications, and customer requirements
• Proven use of project management skills
• Excellent written and verbal communication and presentation skills
• Ability to work effectively with individuals and groups across the company to manage customer relationships
• Ability to work fully onsite at posted location(s)
• Occasional travel

Core Competencies

Demonstrates expertise in business analysis and project management, with a strong focus on optimizing workflows and processes within banking operations. Proficient in stakeholder collaboration, requirements documentation, and compliance with banking regulations.

Highest-signal resume keywords

• Business Analysis
• Project Management
• Data Analysis
• Banking Policies Knowledge
• Stakeholder Collaboration

ATS Optimization Keywords

Hard Skills

• Business Operations Knowledge
• Requirements Documentation
• Workflow Optimization
• User Acceptance Testing
• Business Case Development
• RFP Process
• Analytical Skills
• Problem-Solving Skills
• Development Concepts Knowledge
• Customer Requirements Analysis

Soft Skills

• Excellent Communication Skills
• Presentation Skills
• Coaching and Mentoring
• Relationship Management

Certifications & Qualifications

• Bachelor's Degree in Business
• Project Management Certification (Preferred)

Industry Keywords

• Banking Regulations
• Compliance
• Operational Requirements
• Market Requirements
• Corporate Culture