Network Systems Engineer

Support Revolution; San Jose (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

Supermicro is seeking a Network Engineer to support rollouts and ongoing maintenance of business-critical applications and services. You will collaborate with senior engineers to resolve escalated issues and implement complex projects across the data center ecosystem.

You will perform system-level tests on latest GPUs and processors, tune BIOS and OS/network settings, and help document procedures. A background in DL/ML and Linux networking is highly valued for this role.

Qualifications

• For applicants with a degree, at least 1+ years of relevant work in DL/ML and related research.
• Experience with Linux networking debugging or testing is preferred.
• Familiarity with data center, enterprise, or telecom networking technologies.
• Hands-on experience with workloads and cluster management (Slurm).
• Experience with MLPerf benchmarks, LLM, RCCL/NCCL or similar runtimes.
• Proficient in Windows and Linux shell scripting; strong communication skills.

Responsibilities

• Execute system-level rack tests on GPUs, CPUs, and accelerators to verify functionality and reliability.
• Address HPC/AI customer issues and develop robust processes for HPC/AI solutions.
• Contribute to proof-of-concept designs and optimized benchmarks for HPC/AI workloads.
• Deliver on-site deployment services and provide level 1–2 support.
• Create documentation, notes, blogs, and diagrams to share technical knowledge.
• Collaborate with Product and Engineering teams to feed customer feedback into product improvements.
• Engage in HPC roadmap planning and plan software/hardware upgrades.
• Document test plans, results, and automate testing where possible.

Skills

Deep Learning

Machine Learning

Linux Networking

Slurm

MLPerf

NCCL

Shell scripting

Teamwork

Education

BS/MS in Electrical Engineering, Computer Engineering or Computer Science

Tools

Docker

Kubernetes

Job description

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

As a Network Engineer, you will be assisting roll out and maintain business critical applications and services for Supermicro. You will work with senior engineer to resolve escalated service issues, work with other engineers to resolutions, engineering and implementing complex projects.

Essential Duties and Responsibilities:

• Execute system-level rack tests on latest NVidia and AMD GPUs, ARM-based, Intel Xeon, and AMD EPYC processors, encompassing functionality, compatibility, performance, stress, and reliability testing, leveraging proprietary in-house tools.
• Familiar with HPC/AI applications and benchmarks, address customer support issues, demonstrating innovative problem-solving skills and building robust processes and procedures for HPC/AI solutions.
• May work on conduct proof of concept design and testing, providing optimized benchmarks for HPC/AI applications in a timely manner. Fine-tune BIOS settings, optimize OS/network configurations, and develop diverse simulation configurations to enhance efficiency across various workloads.
• Deliver on-site deployment services, ensuring customer acceptance verification and providing post-level 1&2 support. Create and maintain technical documentation, including technical notes, blogs, and diagrams, to facilitate knowledge dissemination.
• Identify and document hardware and software quality issues and collaborate with Product Management and other Engineering teams to integrate customer feedback into future product enhancements.
• Proactively engage in HPC roadmap development, planning software and hardware upgrades to sustain exceptional HPC infrastructure performance.
• Document and analyze test plans, reports, logs, and actively contribute to the development of test utilities and automation scripts to streamline testing processes.

Qualifications:

• BS/MS in Electrical Engineering, Computer Engineering or Computer Science
• 1+ years of work-related experience in Deep Learning and Machine Learning
• Familiar with Linux/networking debugging/testing or relevant experience preferred
• Familiar with data center, enterprise, or telecommunication working on routing and switching networking technologies.
• Knowledge with DevOps or in cloud environments, including but not limited to Docker/Containers and Kubernetes
• Hands-on experience with workload/scheduler Managers (Slurm) for rack/cluster
• Familiar with MLPerf Training/Inference benchmark, LLM, HPL-AI or RCCL/NCCL
• Programming experience with windows and Linux shell scripting
• Strong sense of teamwork and good team player, strong communication skills

Desired Skills:

1. 1. Familiar with Intel/AMD/NVIDIA development tool kits such as CUDA, oneAPI, ROCm
2. 2. Relevant certifications such as CCIE, JNCIE, or Arista ACE are highly desirable
3. 3. Experience with server/network hardware debugging and troubleshooting
4. 4. CCNA, OpenStack, OpenShift, Azure or AWS

Salary Range

$120,000 - $140,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.