Network & Systems Administrator

Oil-Dri Corporation of America; Blue Mountain (MS); On-site; USD 81,275 - 101,648; Full time

Benefits offered by this job

401(k) with 6% match

Annual Incentive Bonus

Employee Stock Purchase Plan

Gym Reimbursement

Job summary

A leading manufacturing company is looking for a Network & Systems Administrator to provide technical support and manage server and network infrastructure. This role requires strong troubleshooting skills and the ability to work independently. Candidates should have relevant IT experience and a degree, with certifications being a plus. The position comes with a competitive salary range and various benefits, including a 401(k) plan and annual bonuses.

Qualifications

• Associates or Bachelor's degree with IT support experience.
• Microsoft or Cisco certifications a plus.
• 2-3 years of experience leading direct reports preferred.

Responsibilities

• Provide technical assistance to computer system users.
• Configure, install, and deploy servers and networks.
• Log support calls into the Help Desk Ticketing System.

Skills

Server hardware installation, maintenance, and troubleshooting

Microsoft operating systems (Active Directory, Intune, SharePoint, Office365, Teams)

Networking concepts (LAN, WAN, TCP/IP, VLAN, Wi-Fi, DHCP, DNS, Ethernet)

Interpersonal skills

Ability to analyze user needs

Education

Associates degree and 5 years of IT experience or Bachelor's degree and 3 years of IT experience

Tools

VMWare

RingCentral

Job description

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Talent Acquisition at Oil-Dri Corporation of America

Oil-Dri Corporation of America is a leading manufacturer and supplier of specialty sorbent products for consumer and business-to-business markets that has been voted as a Top 100 workplaces in the Chicago Tribune. Oil-Dri’s products are sold in the pet care, animal health, fluids purification, agricultural, sports field, industrial and automotive markets. Oil-Dri controls millions of tons of specialty mineral reserves, including calcium bentonite, attapulgite, and diatomaceous shale. The company’s mines and manufacturing facilities are located in Georgia, Mississippi, Illinois, and California. Oil-Dri is a family-controlled and operated organization that emphasizes honesty, integrity, and accountability. The company is dedicated to fulfilling its mission to Create Value From Sorbent Minerals.

Role Overview

This role provides technical assistance to computer system users. The technician answers questions or resolves computer problems for users concerning the use of computer hardware/ software, printing, installation, email, and operating systems. This is a "hands on" position that requires strong computer and technical troubleshooting skills. The individual must be able to work independently with remote supervision.

Key Responsibilities

• Configure, install new computers, and assist the user in adapting to their new system as smoothly as possible.
• Configure, install, and deploy servers throughout environment
• Configure, deploy, and troubleshoot Network Infrastructure (Switches, Firewalls, APs).
• Configure, deploy, and troubleshoot wireless data networking systems supporting day to day operations at office.
• Configure, deploy, and support plant data centers– includes servers, power and cooling.
• Configure, deploy, and support access controls for security systems (RFID, door locks, cameras)
• Support our internal telecommunications infrastructure (RingCentral and MS Teams).
• Configure, deploy, and support mobile technology (scanners, tablets, MDM software)
• Log all support calls into the Help Desk Ticketing System to ensure all requests are tracked, responded to, and closed in a timely manner.
• Work closely with local Operations Teammates to identify problems and develop suitable technical solutions (PLCs, HMIs, and automation devices).
• Troubleshoot, support, and provide enhancement recommendations to Operational Technology Infrastructure – OT network backbone
• Maintain all Oil Dri IT assets in an inventory database by tracking all serial numbers to ensure all resources are always accounted for.
• Support, configure, and deploy print management infrastructure
• Maintain software management solution
• 24x7 On-Call Support for assigned weeks, secondary/tertiary point of contact within IT Support for all High Priority issues during these periods

Qualifications

Education:

• Associates degree and 5 years of IT support and/or IT infrastructure experience or Bachelor’s degree and 3 years IT support and/or IT infrastructure experience
• Professional Certifications offered by Microsoft or Cisco is a plus

Skills & Abilities:

• 2-3 years of experience leading direct reports is strongly preferred
• Server hardware installation, maintenance, and troubleshooting experience (RAID, VMWare, File Backup and Recovery)
• Microsoft operating systems and applications such as Active Directory, Intune, SharePoint, Office365, and Teams
• Familiar with networking concepts (LAN, WAN, TCP/IP, VLAN, Wi-Fi, DHCP, DNS, Ethernet)
• Must be able to make fast decisions where remote supervision is not available. This includes subsequent communication of decision to management in a timely manner with the rationale for making the decision.
• Must have strong interpersonal skills and the patience to work with users of all skill levels
• Ability to manage multiple assignments concurrently, while achieving the desired results on time and within budget.
• Ability to analyze user's needs and creatively provide hardware and software solutions which will allow them to function in an efficient and cost-effective manner.
• Flexibility to work on and solve various unscheduled projects and problems as they occur throughout the business day.

Compensation

• Salary Range: $81,275 - $101,648
• 401(k) with 6% match (Fully Vested at 2 Years)
• Annual Incentive Bonus
• Annual Merit increase opportunity
• Employee Stock Purchase Plan
• Paid Holidays
• Fitness & Gym Reimbursement

Oil-Dri Corporation of America is a leading manufacturer and supplier of specialty sorbent products for consumer and business-to-business markets that has been voted as a Top 100 workplaces in the Chicago Tribune. Oil-Dri’s products are sold in the pet care, animal health, fluids purification, agricultural, sports field, industrial and automotive markets. Oil-Dri controls millions of tons of specialty mineral reserves, including calcium bentonite, attapulgite, and diatomaceous shale. The company’s mines and manufacturing facilities are located in Georgia, Mississippi, Illinois, and California. Oil-Dri is a family-controlled and operated organization that emphasizes honesty, integrity, and accountability. The company is dedicated to fulfilling its mission to Create Value From Sorbent Minerals.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Strategy/Planning, and Manufacturing

• Industries

  Mining and Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

Paid paternity leave

Paid maternity leave

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