Network Support Specialist

Sunshine Enterprise USA LLC; Columbia (SC); Hybrid; USD 34,095 - 48,560; Full time

Job summary

A staffing agency is seeking an experienced Network Technician – Intermediate in Columbia, SC. This hands-on, field-based position requires strong troubleshooting skills in wired and wireless environments. Candidates must have at least 10 years of network troubleshooting experience and 5 years with Microsoft Entra ID and Windows Server environments. The role involves providing network support, assisting with infrastructure improvements, and responding to service tickets. Competitive hourly bill rate offered. Must be a current South Carolina resident.

Qualifications

• 5+ years of experience with Microsoft Entra ID.
• 5+ years of experience with Microsoft administration.
• 5+ years of experience in Windows Server environments.
• 5+ years of experience in customer service.
• 10+ years of experience in network troubleshooting (wired and wireless).

Responsibilities

• Provide network support and troubleshooting for wired and wireless environments.
• Support Microsoft-based network and identity systems.
• Assist with network remediation and infrastructure improvements.
• Respond to service tickets and provide customer-facing technical support.
• Participate in on-call rotation to address critical network issues.

Skills

Network troubleshooting (wired and wireless)

Microsoft administration

Customer service

Windows Server environments

Microsoft Entra ID

Education

Bachelor’s degree or equivalent professional experience

Tools

Deskpro ticketing systems

Ruckus switches

Active Directory

DNS

Group Policy

Job description

About Sunshine Enterprise USA LLC
We strive to be the premier national business solution for our clients, associates and business partners.

Connecting Great Companies with Great People

Founded on the principle that the right person in the right role can change everything, SEU-USA is more than just a staffing agency. Consequently, we are a strategic partner dedicated to building the powerful workforces that drive business success across the USA.

Category: Information Technology
Employment Type: Staff Augmentation / Contract
Job ID: 9690
Work Location: Fully Onsite – Columbia, SC (with statewide travel)
Contract Duration: 6 Months
Projected Start Date: March 9, 2026
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (EST)
Hours per Week: 40
Billing Type: Hourly
Max Bill Rate: $30/hour
Number of Positions: 1

Submission Deadline

📌 February 11, 2026 – 5:00 PM EST

Position Overview

We are seeking an experienced Network Technician – Intermediate to support network operations and infrastructure improvements. This role will augment the existing IT team during a period of remediation and network enhancement initiatives.

The position is hands‑on, field‑based , and requires strong troubleshooting skills across wired and wireless network environments.

• Security Requirement: Yes
• Possibility for Extension: Yes
  • Must be a current South Carolina resident
  • No relocation allowed
  • Valid driver’s license required
  • Must be able to drive a state vehicle to multiple locations within South Carolina
  • Travel is statewide but will not exceed one business day unless scheduled in advance
• On-Call Requirement:
  • Participation in on-call rotation every 3 weeks to respond to critical network outages

Responsibilities

• Provide network support and troubleshooting for wired and wireless environments
• Support Microsoft-based network and identity systems
• Assist with network remediation and infrastructure improvements
• Respond to service tickets and provide customer-facing technical support
• Travel to multiple locations within the state as needed
• Participate in on-call rotation to address critical network issues
• Support daily operations in Windows Server and enterprise networking environments

Required Qualifications

• 5+ years of experience with Microsoft Entra ID
• 5+ years of experience with Microsoft administration
• 5+ years of experience in Windows Server environments
• 5+ years of experience in customer service
• 10+ years of experience in network troubleshooting (wired and wireless)
• Bachelor’s degree or equivalent professional experience

Preferred Qualifications

• Experience working with wiring closets
• Experience with Ruckus switches
• Experience using Deskpro ticketing systems
• Experience with Active Directory, DNS, and Group Policy

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”