Network Support Manager (US)

CareMore Health Management Services, LLC; Tucson (AZ); On-site; USD 81,492 - 122,238; Full time

Job summary

Mosaic Health is seeking a Network Support Manager to optimize the provider network for access, quality, and performance. The role focuses on operational execution, issue resolution, provider engagement, and alignment with value-based performance goals.

Responsibilities include coordinating workflow for facility contracts, participating in improvement projects, and creating tools to support contract implementation and administration.

Qualifications

• BA/BS degree required or equivalent experience in health care.
• MBA, MHA or related graduate degree strongly preferred.
• Minimum 3 years' health care industry experience with provider relations, facility contracts and reimbursement.

Responsibilities

• Oversee day-to-day training, guidance and management of department activities.
• Analyze and coordinate strategies to ensure accurate administration of facility provider contracts across lines of business.
• Create tools to assist contract implementation and administration.
• Interface with providers on contractual obligations, education, and provider operations manual updates.
• Coordinate projects to ensure accurate facility and provider reimbursement policies and procedures.

Skills

Medicare Advantage

Value-based care

CMS quality programs

Provider contracts

Provider relations

Reimbursement

Education

BA/BS degree

MBA preferred

Job description

Job Description Summary

The Network Support Manager ensures that provider network is optimized for access, quality, compliance, and performance. This role is accountable for operational execution, network issue resolution, provider engagement, and alignment to value-based performance goals.

How will you make an impact & Requirements

Coordinates workflow and tactical implementation of various activities related to maintaining facility, provider network and contracting initiatives. Participates in projects designed to improve all levels of network performance, which may include multiple lines of business.

Technical Competencies

Familiarity with Medicare Advantage, Medicaid Managed Care, and value-based care models. Understanding of CMS/state quality programs, risk adjustment, and utilization management. Competency in claims analysis, provider performance dashboards, and EHR/workflow navigation. Experience with provider contracting language and operational requirements.

Primary duties may include, but are not limited to:

• May oversee the day to day training, guidance and management of department activities and facilitates resolution of problems and issues.


• Analyzes and coordinates strategies, policies and programs to ensure accurate administration of facility provider contracts across multiple lines of business and multiple platforms.


• Creates tools to assist contract implementation and administration.


• Interfaces with providers on contractual obligations, education, and provider operations manual updates.


• Coordinates and acts as a business partner on projects that ensures accurate facility and provider reimbursement policy and procedures, such as pricing, POC, OHAS HMO AND OHAS II, complaints and appeals etc.

Requirements

Requires a BA/BS degree and a minimum of 3 years' experience in the health care industry with background in provider relations, facility contracts and reimbursement; or any combination of education and experience, which would provide an equivalent background. MBA, MHA or related graduate degree strongly preferred.

Compensation

$81,492.00 to $122,238.00

Company

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans.