Network Support Engineer

Point72; Stamford (CT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Fully-paid health care benefits

Parental and family leave policies

Mental and physical wellness programs

Tuition assistance

401(k) with employer match

Job summary

Point72 is seeking a Network Engineer to join its Technology team in Stamford, CT. You will build and scale enterprise network infrastructure, configure routing and switching, manage Palo Alto firewalls, F5 load balancers, and wireless networks to support a global trading platform.

We require 3+ years in enterprise network roles and hands-on Cisco IOS/NX-OS, Arista EOS, and network automation with Python and Ansible. This on-site role includes comprehensive benefits and a collaborative culture.

Qualifications

• Bachelor's degree in computer science or engineering required.
• 3+ years in enterprise network support or engineering roles.
• Hands-on experience with Cisco IOS/NX-OS and routing protocols (BGP/OSPF/EIGRP).
• Experience with Arista EOS and Palo Alto firewalls configuration.
• Experience administering F5 BIG-IP LTM/GTM and wireless infrastructure.
• Strong scripting and automation with Python, Ansible, REST APIs.
• Solid TCP/IP, DNS, DHCP, NAT, and enterprise high-availability experience.
• Excellent troubleshooting, communication, and cross-team collaboration.

Responsibilities

• Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks.
• Configure, monitor, and troubleshoot routing and switching platforms.
• Operate Palo Alto firewalls, manage security policies and VPNs.
• Administer and troubleshoot F5 BIG-IP load balancers (LTM/GTM).
• Design and support enterprise wireless infrastructure, including access points and controllers.
• Respond to network incidents, perform root cause analysis and ensure production availability.
• Implement network automation and tooling using scripting languages and APIs.
• Monitor performance and capacity, identify trends, and remediate issues.
• Participate in upgrades, migrations, and change management; support 24x7 on-call model.
• Collaborate with security, systems, and application teams; maintain network docs.

Skills

Cisco IOS

Cisco NX-OS

BGP

OSPF

EIGRP

Arista EOS

Palo Alto firewalls

F5 BIG-IP

Wireless networking

802.11 standards

Python

Ansible

REST APIs

TCP/IP

DNS

DHCP

NAT

Network security

Troubleshooting

Cross-team collaboration

Education

Bachelor's degree in computer science or engineering

Tools

Python

Ansible

REST APIs

Job description

A Career with Point72's Technology Team

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm's IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.

As a member of Point72's Technology team, we encourage and support your professional development from day one - helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.

What you'll do

• Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks to support critical business systems
• Configure, monitor, and troubleshoot routing and switching platforms
• Operate and maintain Palo Alto Networks firewalls, managing security policies, VPNs, and software upgrades
• Administer and troubleshoot enterprise load balancers to ensure application availability
• Design, deploy, and support enterprise wireless infrastructure, including access points, controllers, and authentication services
• Respond to network incidents, perform root cause analysis, and drive timely resolution in a production, high-availability environment
• Implement and maintain network automation and tooling using scripting languages and vendor APIs to reduce manual work and increase reliability
• Monitor network performance and capacity, proactively identify trends, and remediate issues before they impact users
• Participate in network upgrades, migrations, and change management activities, and contribute to a 24x7 support model including on-call rotations
• Collaborate with security, systems, and application teams, and maintain accurate network documentation, diagrams, and operational procedures

What's Required

• Bachelor's degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles
• Hands-on experience with Cisco platforms, including IOS and NX-OS, and routing protocols such as BGP, OSPF, and EIGRP
• Experience with Arista EOS
• Experience supporting firewalls, including Palo Alto Networks configuration of security policies and VPNs
• Experience administering F5 BIG-IP load balancers, including LTM and GTM
• Strong understanding of wireless networking, including 802.11 standards, RF fundamentals, access points, controllers, and authentication services
• Experience with network automation and scripting using Python, Ansible, and REST APIs
• Solid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles, and experience supporting production, high-availability enterprise environments
• Strong troubleshooting, analytical, and problem-solving skills, with excellent written and verbal communication and effective cross-team collaboration.
• Commitment to the highest ethical standards

We take care of our people

• Fully-paid health care benefits
• Generous parental and family leave policies
• Mental and physical wellness programs
• Volunteer opportunities
• Non-profit matching gift program
• Support for employee-led affinity groups representing women, minorities and the LGBT+ community
• Tuition assistance
• A 401(k) savings program with an employer match and more

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.

The annual base salary range for this role is $100,000-$150,000 (USD), which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.