Network Support and Automation Engineer

Ampcus Inc; Salt Lake City (UT); On-site; USD 90,000 - 150,000; Full time

Job summary

Ampcus Inc in Salt Lake City is seeking a Network Support and Automation Engineer to support, troubleshoot, and automate enterprise and carrier-grade networks. The role blends advanced networking with software development and automation to improve reliability, scalability, and service delivery across data centers and WAN.

The ideal candidate has deep expertise in routing, switching, WAN, MPLS, and security, plus strong scripting in Python or Go and experience with Ansible, Terraform, Git, and

Qualifications

• Deep networking knowledge across routing, switching, WAN, MPLS, and security technologies.
• Strong scripting and programming skills in Python, Go, or similar.
• Experience designing and implementing automation using Ansible, Terraform and Git.
• Familiarity with CI/CD pipelines and network automation tooling.

Responsibilities

• Troubleshoot and support complex enterprise and carrier-grade network environments.
• Analyze and troubleshoot Layer 2/3 issues across LAN, WAN, and Datacenter.
• Design, develop, and maintain network automation frameworks.
• Create reusable automation workflows for configuration deployment and provisioning.
• Develop automation dashboards and reporting for performance and incidents.

Skills

Networking expertise

Scripting & programming

Automation design

Monitoring & troubleshooting

DevOps collaboration

Tools

Ansible

Terraform

Git

CI/CD pipelines

REST APIs

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Network Support and Automation Engineer

Location(s): Salt Lake City, UT

Position Summary

We are seeking a highly skilled Network Support and Automation Engineer responsible for supporting, troubleshooting, and automating enterprise and carrier-grade network environments. This role combines advanced network operations expertise with software development and automation capabilities to improve network reliability, scalability, operational efficiency, and service delivery.

The ideal candidate will possess deep networking knowledge across routing, switching, WAN, MPLS, and security technologies, along with strong scripting and programming skills in Python, Go, or similar languages. The candidate will design and implement automation solutions leveraging tools such as Ansible, Terraform, Git, and CI/CD pipelines to streamline network operations, provisioning, configuration management, compliance, and monitoring.

Key Responsibilities

• Troubleshoot and support complex enterprise and carrier-grade network environments.
• Analyze and troubleshoot Layer 2 and Layer 3 network issues across LAN, WAN, and Datacenter infrastructures.
• Troubleshoot and configure network devices utilizing routing and switching protocols including:
• BGP
• EIGRP
• OSPF
• MPLS
• HSRP
• STP
• Multicast
• VSS
• Analyze and troubleshoot private IP/MPLS carrier networks utilizing BGP peering.
• Support sophisticated WAN architectures including Customer Edge (CE) routers, BGP routing policies, QoS configurations, and traffic engineering.
• Perform packet capture analysis and network traffic discovery to identify root causes and drive incident resolution.
• Troubleshoot network systems including:
• Routers
• Switches
• Firewalls
• Wireless Access Points
• Load Balancers
• Proxy Solutions
• Monitor network health, performance, availability, and capacity utilizing SNMP and monitoring platforms.
• Participate in 24x7 operational support and incident response activities.
• Coordinate with Datacenter technicians and external vendors to diagnose and resolve hardware-related issues including ports, cables, optics, modules, and network devices.

Network Automation and Engineering

• Design, develop, and maintain network automation frameworks to reduce manual intervention and improve operational efficiency.
• Develop and maintain automation solutions using:
• Python
• Go
• Bash/Shell Scripting
• REST APIs
• Create reusable automation workflows for:
• Configuration deployment
• Compliance validation
• Network provisioning
• Device inventory management
• Backup and recovery
• Software upgrades
• Health checks
• Implement Infrastructure as Code (IaC) solutions utilizing:
• Ansible
• Terraform
• Develop automation pipelines integrating network infrastructure with modern DevOps practices.
• Create and maintain CI/CD pipelines for automated testing, validation, deployment, and rollback of network configurations.
• Utilize Git-based version control for infrastructure code, automation scripts, and network configurations.
• Build automated compliance and configuration drift detection mechanisms.
• Integrate network tools, telemetry platforms, and APIs to improve monitoring, observability, and operational analytics.
• Develop automation dashboards and reporting systems to track network performance, incidents,

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or indi iduals with disabilities.