Network Support

Sampson Regional Medical Center; Clinton (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Sampson Regional Medical Center is seeking a Network Support candidate to join the MIS Infrastructure team. The selected applicant will be responsible for upkeep of hospital information systems and for overall troubleshooting of hospital computers, printers and integrated equipment.

They will assist in training for hardware/software updates and support Information Systems staff with technical issues and software upgrades as needed. This is a full-time, on-site position.

Qualifications

• High school diploma or GED required; Associate or Bachelor's degree preferred.
• Enrolled in or finished IT program; IT certifications preferred.
• Knowledge of information systems; TCP/IP, 802.11x, Windows OS, Office, backups, printers, scanners, and mobile devices.

Responsibilities

• Upkeep of hospital information systems and overall troubleshooting.
• Install hospital computers, printers and integrated equipment; assist in training for updates.
• Assist IS staff with technical issues and software upgrades; support projects.

Skills

TCP/IP

Windows OS

Microsoft Office

Backup technologies

Printers & scanners

Cell phones

Communication skills

Teamwork

Troubleshooting

Independent work

Education

High school diploma or GED

Associate degree preferred

Bachelor's degree preferred

IT certifications preferred

Job description

Sampson Regional Medical Center is searching for a Network Support candidate to join the MIS Infrastructure team!

Description

The selected applicant will be responsible for upkeep of hospital information systems. The position is responsible for overall troubleshooting and installation of hospital computers, printers and integrated equipment. Assists in training for new hardware and software updates. Assists Information Systems staff with technical issues and software upgrades as needed.

Qualifications

• High school diploma or GED required. Associate or Bachelor's degree preferred.
• Enrolled in or finished an IT program at a college or university. IT certifications preferred.
• Knowledge of information systems. Firm understanding of TCP/IP, 802.llx, Windows desktop OS, Windows server OS, Microsoft Office Suite, backup technologies, printers, scanners and cell phones.
• Effective written and verbal communication and project management skills.
• Ability to think creatively and work well in groups.
• Ability to handle situations and troubleshoot issues.
• Ability to multi-task and handle varying issues simultaneously.
• Must have the ability to work independently on projects assigned by supervisor.
• Must be comfortable with learning new Computer Technology and new skill sets and applying them to develop new and better programs and utilities.

Hours

This is a full-time, on-site position. Typically, will work 8 hours a day, 5 days per week. Other hours may be required for the effective operation of the department.