Network Specialist I/II

State of Alaska; Juneau (AK); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Wellness center access

Employee Assistance Program (EAP)

Paid leave and retirement options

Job summary

Legislative Affairs Agency in Juneau seeks a Network Specialist I/II to administer and grow the LAN for the Alaska Legislature. The role includes designing, deploying, and monitoring network infrastructure, with hands-on work across Windows and Linux servers and a mix of services such as Exchange, Cloud Services, and Hyper-V clusters.

Remote locations across Alaska may require travel and in-person support. The position offers exposure to security practices, 2nd-tier help desk support, and

Qualifications

• Two years of professional IT networking experience.
• A bachelor's degree in IT, CS, or closely related field may substitute for one year of experience.
• Experience with Windows and Linux servers is expected.

Responsibilities

• Design and build network servers using current technologies and best practices for Windows and Linux.</br>Lead or co-lead on a mix of services including Exchange, Cloud Services, Hyper-V, enterprise wireless, and firewalls.
• Provide tier 2 support for the LAA Help Desk and client-facing assistance as needed.
• Monitor and review network performance and security logs to fine-tune the network.

Skills

Networking

Troubleshooting

IT analysis

Customer service

Education

Bachelor's degree in IT/CS or related

Tools

Windows servers

Linux servers

Hyper-V

Exchange

Cloud Services

Firewalls

Remote Access

Office 365 / E3 Suite

Job description

Network Specialist I/II in Juneau, AK | GovernmentJobs.com page has loaded.

The nonpartisan Legislative Affairs Agency provides objective, accurate, and timely services and products to the Alaska Legislature and Alaskans to support and inform policy making, facilitate public access to the legislative process, and preserve the legislative institution.

Working in seamless partnership across sections, staff approach their tasks with professionalism, grace, and courtesy in supporting the challenging and vital work of the legislative branch.

Job Description

The nonpartisan Legislative Affairs Agency provides objective, accurate, and timely services and products to the Alaska Legislature and Alaskans to support and inform policy making, facilitate public access to the legislative process, and preserve the legislative institution. Working in seamless partnership across sections, staff approach their tasks with professionalism, grace, and courtesy in supporting the challenging and vital work of the legislative branch. GENERAL DESCRIPTION: Legislative Affairs Agency (LAA) - Information Technology - Networking Team is a cross-trained team of four; two junior and two senior positions. This Network Specialist position has the potential to flex up to a senior position. Tasks include administering the local area network (LAN) for the Legislative Affairs Agency and Alaska State Legislature. They will learn to engineer, build, deploy, and monitor performance of the LAN; from hardware to software support for routers, servers, and network attached devices. This position will also provide tier 2 support services for the LAA Help Desk.

• Designandbuildnetworkserversutilizingcurrenttechnologiesandbestpracticestandards.LAAusesamixof Windows and Linux servers.
• Takesecondary or sometimes primaryleadandcross trainonamixofservices:Exchange,CloudServices,Hyper-Vclusters, enterprise wireless, firewalls, switches, Remote Access, Microsoft Office E5 Productivity Suite, and the potential for others with approval and research.
• Providebusinessneedsanalysis,research,andproviderecommendationstobebroughtforwardtotheInternet Technology Subcommittee.
• Monitorandreviewnetworkperformance;resolvedetectedissues.
• Reviewsecuritylogstofinetuneandcorrectthenetwork.
• TroubleshootLAAHelpDeskcomplextroublecallorticketsandprovidein-personcustomerservicewhere appropriate.
• Research, review, and implement industry best security practices in all environments of the network: physical, logical, production, and test.

KNOWLEDGE,SKILLS,ANDABILITIES:

• Hands-on network infrastructure building from the ground up – planning and designing network growth -spec’ing devices,purchasingequipment,installing,andconfiguringnetworkserversbyutilizingcurrenttechnologiesandbest practice standards. LAA uses a mix of Windows and Linux servers.
• Learn to lead across multiple application types, eventually taking primary or secondary lead and cross-train on a mix of services: Exchange, Cloud Services, Hyper-V clusters, enterprise wireless, firewalls, switches, Remote Access, Microsoft Office E3 Productivity Suite, and the potential for others with approval and research.
• FollowtrendsinITadvancementstoprovidebusinessneedsanalysis,researchandrecommendationsforthe Internet Technology Subcommittee.
• Monitorandreviewnetworkperformance;resolvedetectedissues.
• Reviewsecuritylogstofinetuneandcorrectthenetwork.
• TroubleshootLAAHelpDeskcomplexissuecallsorticketsandprovidein-personcustomerservicewhere appropriate.
• Research,review,andimplementindustrybestsecuritypracticesinallenvironmentsofthenetwork:physical, logical, production, and test.
• Travel to remote legislative locations across the state of Alaska to upgrade network infrastructure.

Why work for the Legislative Affairs Agency? Working here is a chance to be a part of Alaska history. LAA employees provide essential nonpartisan support to the Legislature where vital policy and laws are created. The Agency is made up of eleven sections led by a management team with 200 years of combined legislative experience and institutional knowledge who, along with our staff, share an unwavering commitment to serving Alaskans. We work in a dynamic environment and teamwork is not just a buzzword, but fundamental to everything we do. We value: Accountability.Wearecommittedtoresponsibleuseofhuman,financial,andenvironmentalresources. Respect.Weprovideserviceswithoutdiscriminationorjudgment. Integrity.Wearehonestandethicalinourwork. TheAlaskaLegislaturevaluestheuniquecontributionsthatcandidateswithdiverseexperiences,knowledgeand backgrounds can bring to our work.We are an equal opportunity employer committed to embedding diversity, equity, inclusion, and accessibility at our workplace. ComprehensiveBenefitPackage

TheAlaskaLegislatureoffershealthbenefitsincludingarangeofcoveragechoicesformedical,dental,andvision;a health flexible spending account;as well as other health services such as Teladoc,Hinge Health, and Surgery Plus. In addition, there are a variety of supplemental elections: life insurance, additional accidental death and dismemberment, critical illness, and both short- and long-term disability.

HealthandWellness

Employeeshaveaccesstoa24/7WellnessCenter,whichisasmallfee-basedworkoutfacility($50annually)with two treadmills, two ellipticals, one recumbent bike, strength training equipment, free weights, two showers, one steam room, lockers, and towel service.

Formentalhealthandwellness,theStateofAlaskaoffersfree,confidentialhelpthroughtheEmployeeAssistance Program (EAP).

FinancialWell-Being

TheStateofferssavingsandinvestmentplans,paidleave,insuranceoptions,andmoretohelpemployeesmeettheir financial goals.

Thisincludes:

• Public Employee Retirement System (PERS), with either a Defined Benefit or Defined Contribution based on original State of Alaska hire date.
• Deferred Compensation plan with options for before or after payroll taxes.
• Supplemental Benefits System Annuity (SBS) in lieu of Social Security.
• Workers Compensation Insurance.
• Voluntary Savings Plan (Defined Benefit participants only)

Professional Development

The Legislative Affairs Agency encourages employees to improve their skills by enrolling in professional development courses directly related to their job responsibilities. Employees may apply for reimbursement for the cost of tuition and books for one undergraduate college-level course per calendar year for which they receive a minimum of a ‘C’ letter grade.

Work/LifeBalance

Work/life balance is supported through:

• The potential for flexible work schedules during interim when the legislature is not in session.
• Agency staff may accrue as compensatory time up to 150 hours of hours worked over the standard work week. There is no cash value to compensatory time.
• The State offers paid leave starting at 6:04 (h:mm) a pay period or 21 days a year. If you have previous time working for the State of Alaska in a leave eligible position, the time will be calculated into your accrual rate.
• 12 paid State holidays each year
• The Legislative Affairs Agency is a family-friendly employer.
• The Alaska State Legislature has an onsite daycare with priority given to legislative employees’ children.
• An assigned parking space may be available upon request.

This is a fully exempt job class under AS 39.25.110(3). Positions in the Legislative Affairs Agency are required to be politically neutral.

Minimum Qualifications

Two years of professional experience in an IT related field such as networking; information technology analysis and troubleshooting; system maintenance; computer hardware, software installation, and maintenance; network utilities and services; or database management.

A bachelor's degree in Information Technology, Computer Engineering, Computer Science, or a closely related field may substitute for one year of non-specific professional experience.

Contact Information

Legislative Personnel Office

[e-mail]

[phone]

Phone [phone] (Statewide toll-free number)

[phone] (Juneau and out-of-state callers)