Network Specialist 4 - JBSA Lackland AFB, TX

M.C. Dean, Inc.; San Antonio (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Professional and technical training programs

Leadership training and tuition reimbursement

Opportunity to work on innovative projects

Job summary

M.C. Dean, Inc. is looking for a Network Specialist 4 based in San Antonio, Texas. The person will design and maintain electronic security services for various customers, including the US Air Force Education and Training Center. Responsibilities include troubleshooting network problems and collaborating with engineers for network performance improvement.

The ideal candidate should have significant experience in network services, strong communication skills, and the ability to manage technical challenges while ensuring operational efficiency.

Qualifications

• Experience in installation, troubleshooting, and testing of electronic security systems at least for 5 years.
• Knowledge of network administration and project management.
• Strong oral and technical writing skills.

Responsibilities

• Design, engineer, integrate, and maintain electronic security services.
• Assist senior engineers in preparing designs and specifications.
• Document working procedures and troubleshoot operations.

Skills

ITIL concepts

Security issues knowledge

Network concepts and technologies

Analytical/problem-solving skills

Education

High school diploma with 12+ years of experience

Associate’s degree with 10+ years of experience

Bachelor’s degree with 7+ years of experience

Master’s degree with 5+ years of experience

Tools

Cisco

Aruba

Juniper

Arista

Wireshark

Putty

Job description

Job Summary

We are seeking a Network Specialist 4 to join our Security and Electronic Systems (SES) business unit. The role designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense and command and control systems for federal, local and commercial customers across high‑growth markets. This position supports the US Air Force Education and Training Center.

Key Responsibilities

Technical

• Survey reports and convey measurement results in actionable form to senior personnel and management.
• Conduct surveys, inspections, tours, and other activities of client sites as required.

Design

• Install, configure, and maintain network services, equipment, and devices.
• Work closely with field engineers to simulate expected system‑level performance and provide quick feedback on potential improvements.
• Assist senior network engineers to identify and resolve network security issues.
• Support network designs for each SLA classification.
• Supports design documents for small projects and in support of large programs.
• Assists senior engineers in preparing designs, including narrative design documents, subsystem designs (CAD / panels / layouts / wiring / hardware / communications).
• Prepare specifications, perform QA/QC and technical reviews of designs.
• Comment resolution testing & commission review / approval of test plans (safety / risk / manufacturability).
• Author test plans; lead and supervise testing activities.
• Author testing / commissioning procedures.
• Prepare test reports.
• Commission deployed systems.
• Develop test fixtures and simulation devices; generate standard PITCO plans and procedures.

Service & Maintenance

• Troubleshoot and debug complex network problems and recommend operational efficiency improvements.
• Perform preventative maintenance (software/hardware/firmware upgrades) including security updates, performance upgrades and scheduled maintenance.
• Originate and submit maintenance plans and provide role‑back plan.
• Serve as backup for team members during paid time off.
• Perform hardware/software upgrades and replacements on existing systems.
• Support 24/7 on‑call schedule.

System Analysis and Reporting

• Document crucial working procedures and troubleshoot network operations.
• Employ moderate understanding of network administration as related to business operations.
• Assist team members in identifying and resolving basic/moderate network/telecom issues.
• Interpret and analyze results versus established benchmarks and goals.
• Work with project managers to meet expectations for network tasks.
• Complete project tasks and assignments to meet project deadlines.
• Contribute to own team and closely related teams through quality and accuracy of output.
• Perform research on available technologies and products as needed by operations or project managers.

Clearance and Citizenship

Applicants selected will be subject to a government security investigation and may need U.S. citizenship to access classified information. DoD Secret clearance is required.

Requirements

• High school diploma with 12+ years of experience in installation, troubleshooting and/or testing of electronic security systems; or
• Associate’s degree with 10+ years of experience; or
• Bachelor’s degree with 7+ years of experience; or
• Master’s degree with 5+ years of experience.

Technical Skills

• Understanding of ITIL concepts.
• Understanding of security issues and implications for network solutions.
• Knowledge of network concepts, technologies, tools, and philosophies; ability to design an organization’s network infrastructure and services.
• Knowledge of system development methodology, project management, system architecture and analytical/problem‑solving skills.

Communication Skills

• Strong oral, technical writing, and presentation skills.
• Ability to build productive relationships with team members, clients and other network/system stakeholders.
• Ability to establish working relationships with others outside area of expertise.

Behavioral Skills

• Ability to balance high quality standards with schedule pressures in a demanding environment.
• Must be a resourceful, self‑starter, flexible, proactive, solution‑oriented, and customer‑oriented individual.
• Preferred experience: reading network and connectivity schematics and plans; network system startup, configuration, and calibration; testing and troubleshooting; use of basic electrical and machinist hand tools; use of testing, calibration, or industry‑specific tools and software (spectrum analyzer, cable tester, alignment tool); ticketing and monitoring toolsets; knowledge of one or more IT/Network platforms such as Cisco, Aruba, Juniper, or Arista; standard network software (Visio, Wireshark, Putty, CLI, etc); knowledge of cybersecurity and STIG applications to network systems.

Benefits

• A collaborative team inspired by engineering and innovation to enhance customer outcomes, improve lives, and change the world for the better.
• An opportunity to lead and build a business with the support of an industry‑leading firm that has been in business for 75 years.
• Investment in your skills and expertise through professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

Abilities

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity to manipulate objects with fingers rather than whole hands or arms, e.g., using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.