Network Services Engineer II

Saint Luke's; Lee's Summit (MO); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Saint Luke's in Missouri is seeking a Senior Network Operations professional to manage complex network delivery issues and guide project transitions to support. The role requires in-depth troubleshooting, documentation, and collaboration with vendors to meet enterprise needs.

The candidate will act as a SME for key technologies, maintain certifications, and participate in after-hours on-call rotations. Local presence is preferred with work-from-home options available.

Qualifications

• 6–9 years of network operations experience.
• CCNP certification required.
• Bachelor's Degree in Computer and Information Science.

Responsibilities

• Provide senior level support for network delivery issues.
• Lead complex troubleshooting and proactive problem resolution.
• Document operations and maintain standards and procedures.
• Mentor junior staff and collaborate with vendors.

Skills

Senior network operations

Troubleshooting

Documentation

Education

Bachelor's Degree - Computer and Information Science

Tools

CCNP - Cisco

Cisco Nexus

Job description

Job Description

This person will provide senior level support for network systems delivery issues and participates in projects to transition to support. Performs complex troubleshooting and problem resolution including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements. Works on assignments that are complex in nature. Coordinates installation maintenance upgrades and tuning of Network systems. Maintains enterprise systems standards and procedures. Independently prepares and maintains technical documentation to assist with ongoing operation maintenance and development of systems. Known as a SME for certain technology tools products and or processes. Maintains certifications as appropriate. Works with vendors as needed on technical requests. Provides guidance and training for and mentors junior staff. Demonstrates working knowledge and utilization of Process Improvement change management. Bachelors degree in IS or a similar field

Job Description

This person will provide senior level support for network systems delivery issues and participates in projects to transition to support. Performs complex troubleshooting and problem resolution including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements. Works on assignments that are complex in nature. Coordinates installation maintenance upgrades and tuning of Network systems. Maintains enterprise systems standards and procedures. Independently prepares and maintains technical documentation to assist with ongoing operation maintenance and development of systems. Known as a SME for certain technology tools products and or processes. Maintains certifications as appropriate. Works with vendors as needed on technical requests. Provides guidance and training for and mentors junior staff. Demonstrates working knowledge and utilization of Process Improvement change management. Bachelors degree in IS or a similar field OR comparable work experience required.

Senior level Network Operations role with after hours on-call rotation. Candidate should be local with work from home options available. CCNP and minimum 6 years of experience preferred. Familiarity with Cisco Nexus product line and Data Center networking support is preferred. Knowledge of EIGRP, OSPF and BGP required for this position.

Job Requirements

Applicable Experience:

• 6-9 years
• CCNP - Cisco
• Bachelor's Degree - Computer and Information Science

Job Details

Full Time Day (United States of America)