Network Security Engineer

Insight Global; Chicago (IL); Hybrid; USD 62,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Insight Global is seeking a mid-level Network Engineer to join our Infrastructure team. The role focuses on day-to-day network operations, maintenance, troubleshooting, upgrades, and documentation across a global environment.

The position sits remotely near multiple offices and is expected to 2-3 days per week in-person, preferably during PST hours. You will handle Layer 2/3 issues, switch upgrades, SD-WAN, VPNs, firewalls, and cloud connectivity while collaborating with senior staff and

Qualifications

• 3+ years of hands-on network support/engineering experience.
• Solid Cisco switching, TCP/IP, subnetting, VLAN, and routing fundamentals.
• Experience with Cisco Nexus/Catalyst, Meraki, Palo Alto, Panorama, Prisma/GlobalProtect, Silver Peak/EdgeConnect, Azure networking, or NetBox.
• Firewall experience (Palo Alto preferred).
• CCNA-level knowledge preferred; certification is not required.
• Aruba SD-WAN.
• Ability to work after hours (once converted fulltime).

Responsibilities

• Monitor network infrastructure and respond to alerts and outages.
• Troubleshoot Layer 2/Layer 3 connectivity, VLAN, routing, WAN, and performance issues.
• Support Cisco Nexus and Catalyst switches.
• Assist with switch code/firmware upgrades and maintenance.
• Support Cisco Meraki switches and wireless access points.
• Monitor and troubleshoot Silver Peak / Aruba EdgeConnect SD-WAN.
• Provide operational support for Palo Alto firewalls and Panorama.
• Troubleshoot Prisma Access / GlobalProtect VPN connectivity.
• Monitor and troubleshoot Internet and WAN carrier circuits.
• Open and manage carrier/vendor support tickets through resolution.
• Assist with connectivity troubleshooting between local sites and Azure environments.
• Perform routine network changes using established change-control processes.
• Maintain and complete NetBox documentation, including devices, interfaces, IP addresses, VLANs, circuits, and sites.
• Maintain network diagrams, inventories, and operational documentation.Work independently on routine issues and elevate complex problems to senior staff or vendors.

Skills

3+ years network engineering

Cisco switching

TCP/IP

Subnetting

VLAN

Routing

Cisco Nexus/Catalyst

Meraki

Palo Alto

Prisma/GlobalProtect

Azure networking

NetBox

Aruba SD-WAN

CCNA

Firewall experience

Education

CCNA certification preferred

Tools

Aruba SD-WAN

Azure networking

NetBox

Palo Alto

Job description

Job Description

Our client is a leading global law firm with a strong focus on technology, innovation, and professional services operations. The organization supports a complex international infrastructure spanning multiple offices, cloud environments, and business-critical applications. Their technology team is responsible for maintaining secure, highly available systems that support legal professionals and business operations worldwide. This role will join a collaborative infrastructure team focused on network operations, security, modernization, and continuous improvement.

We are seeking a mid-level Network Engineer to assist our Infrastructure team with day-to-day network operations, maintenance, troubleshooting, upgrades, and documentation. The ideal candidate is a hands-on mid-level engineer who can take ownership of routine network operational work without requiring expert-level knowledge of every technology in the environment. This role can sit remotely near an office location: Charlotte NC, Chicago IL, Dallas TX, Houston TX, Los Angeles CA, Miami FL, New York NY, San Francisco CA, Silicon Valley CA, Washington DC; as they ideally come in 2-3 days a week as needed. Ideally PST hours 8-5PM PST.

• Monitor network infrastructure and respond to alerts and outages.
• Troubleshoot Layer 2/Layer 3 connectivity, VLAN, routing, WAN, and performance issues.
• Support Cisco Nexus and Catalyst switches.
• Assist with switch code/firmware upgrades and maintenance.
• Support Cisco Meraki switches and wireless access points.
• Monitor and troubleshoot Silver Peak / Aruba EdgeConnect SD-WAN.
• Provide operational support for Palo Alto firewalls and Panorama.
• Troubleshoot Prisma Access / GlobalProtect VPN connectivity.
• Monitor and troubleshoot Internet and WAN carrier circuits.
• Open and manage carrier/vendor support tickets through resolution.
• Assist with connectivity troubleshooting between local sites and Azure environments.
• Perform routine network changes using established change-control processes.
• Maintain and complete NetBox documentation, including devices, interfaces, IP addresses, VLANs, circuits, and sites.
• Maintain network diagrams, inventories, and operational documentation.Work independently on routine issues and elevate complex problems to senior staff or vendors.

Compensation:$45/hr to $53/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

Skills and Requirements

• 3+ years of hands-on network support/engineering experience.
• Solid Cisco switching, TCP/IP, subnetting, VLAN, and routing fundamentals.
• Experience with several of the following preferred: Cisco Nexus/Catalyst, Meraki, Palo Alto, Panorama, Prisma/GlobalProtect, Silver Peak/EdgeConnect, Azure networking, or NetBox.
• firewall experience (Palo Alto prefferred)
• Experience with network monitoring, troubleshooting, upgrades, and carrier support.
• CCNA-level knowledge preferred; certification is not required.
• Aruba SDWan
• ability to work after hours (once converted fulltime)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.