Network Project Engineer

Bytecafe Consulting, Inc.; Indianapolis (IN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Support for Microsoft certification exams

Emphasis on top quality and experience

Job summary

Bytecafe Consulting, Inc. is hiring a Project Engineer in Indianapolis. This role is crucial for the installation of projects and ensures client satisfaction throughout the process.

The ideal candidate should have over 3 years of experience in computer network management and possess excellent communication and problem-solving skills. A Cisco Certified Network Administrator (CCNA) certification is preferred. The company offers support for Microsoft certification exams and emphasizes quality and customer service.

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Ability to provide and maintain detailed job documentation.
• Willingness to develop professionally and work with little supervision.

Responsibilities

• Installation of small to large projects and ensure client satisfaction.
• Assist with escalated tickets and other service requests.

Skills

Ability to work on multiple priorities

Excellent communication skills

Organized and detail oriented

Strong computer skills

Problem-solving abilities

Ability to manage a team

Education

3+ years’ experience in computer network management

Cisco Certified Network Administrator (CCNA)

Tools

Windows Server operating systems

Layer 3 switching

Job description

The Project Engineer is responsible for the installation of small to large projects and client satisfaction throughout the installation process.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work on multiple priorities and/or projects simultaneously.
• Excellent listening and communication skills, both verbal and written.
• Organized, detail oriented and self‑motivated.
• Ability to provide and maintain detailed documentation on each job.
• Strong computer skills and the ability to effectively communicate through e‑mail.
• Knowledge of advanced networking configurations.
• Experience with Windows Server operating systems and Layer 3 switching.
• Ability to successfully train the client on the new solution(s) implemented.
• Problem‑solving abilities and ability to meet reasonable deadlines.
• Ability to build positive and collaborative relationships.
• Willingness to develop professionally.
• Ability to work with little supervision and manage a team.

Expected Outcomes

• Success in the Project Engineer position will be based on your ability to meet or exceed client expectations while ensuring the work is completed accurately and within budget.
• Assisting with escalated tickets and other service requests required to ensure client satisfaction.

Additional Information

Special Notes:

3+ years’ experience in computer network management is required.

Cisco Certified Network Administrator (CCNA) is preferred.

Experience in implementing Managed Service Solutions to end clients is preferred.

A background check and clean DMV report are required.

We place a strong emphasis on top quality, experience, and customer service. We pay for any Microsoft certification exams.

Bottom Line

We are looking for a certified technician who is willing to learn our way of providing top‑quality customer support. You will fine‑tune your troubleshooting skills and be exposed to a wide variety of network setups and internet operations.

This position is in Indianapolis.

Job Location