Network Operations Specialist

PM Consulting; United States; Remote; USD 14,000 - 23,000; Full time

Job summary

PM Consulting seeks an experienced IT Infrastructure leader to design and deploy robust platforms supporting critical applications across global client systems. The role emphasizes performance optimization, security, budgeting, and automation.

You will also drive knowledge management, standardization, and cross-functional collaboration within a multinational environment.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Total IT experience of at least 4 years, with 2+ years in a networking-related field.
• Experience administering medium-sized networks (750+ nodes) is preferred.
• Experience in a Multinational Corporation environment is highly desirable.

Responsibilities

• Design and deploy robust IT infrastructure platforms to support critical business applications with US-based client systems.
• Analyze performance trends, identify risks, and propose systemic optimizations.
• Lead capacity planning initiatives and procurement budgeting with technical rationale.
• Research emerging technologies to propose innovative solutions and iterative upgrades.
• Design scripts to automate tasks and integrate infrastructure tools.
• Safeguard infrastructure with security measures, updates, and response planning.
• Lead incident resolution with root-cause analysis and preventive measures.
• Draft comprehensive Business Continuity Plans and test approaches.

Skills

IT Infrastructure mgmt

Performance optimization

Budgeting

R&D and Innovation

Automation scripting

Security risk assessment

English communication

Project management

Team leadership

Education

Bachelor’s degree in CS/IT or related

Tools

Cisco equipment (ASA, IOS, Switches)

Huawei technologies

Job description

Location: Philippines

Key Responsibilities

IT Infrastructure Platform Management (80%)

• Design & Implementation: Design and deploy robust IT infrastructure platforms to support critical business applications, ensuring seamless integration with US-based client systems.
• Performance Optimization: Analyze complex performance trends, identify potential risks, and propose systemic optimizations.
• Capacity & Budgeting: Lead capacity planning initiatives and provide technical rationale for procurement budget planning and specifications.
• R&D and Innovation: Research emerging technologies to evaluate and propose innovative solutions and iterative system upgrades.
• Automation & Integration: Design complex scripts to automate routine tasks and optimize existing infrastructure tools and resource integration.

Security Assurance & Continuity (20%)

• Threat Mitigation: Safeguard infrastructure by deploying robust security measures, managing patch updates, and designing response strategies for identified vulnerabilities.
• Incident Management: Lead the resolution of unprecedented technical issues, performing root-cause analysis and documenting prevention measures.
• Business Continuity (BCP): Draft comprehensive BCP plans, define testing approaches, and evaluate drill results to ensure organizational resilience.
• Compliance & Audit: Ensure strict adherence to security protocols and assist in the preparation of audit materials and improvement reports.

Technical Leadership

• Knowledge Management: Lead the development of technical documentation and internal knowledge bases to facilitate team-wide technical exchanges.
• Standardization: Identify and mitigate risks in non-standard scenarios while proposing improvements to standardize global processes.

Requirements

Education & Experience

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Technical Tenure: Minimum of 4 years of total IT experience, with at least 2 years specifically in a networking-related field including project experience.
• Network Scale: Experience administering medium-sized networks (750+ nodes) is preferred.
• Global Context: Experience working within a Multinational Corporation (MNC) environment is highly desirable.

Technical Skills

• Certifications: CCNA required; CCNP (or equivalent) is strongly preferred.
• Hardware Expertise: Advanced proficiency in Cisco (ASA, IOS, Switches) and Huawei technologies.
• Networking Protocols: Deep understanding of TCP/IP, BGP, OSPF, MPLS, QoS, and VPN (GRE, IPSec).
• Systems Knowledge: Introductory knowledge of Windows Server and Linux (Ubuntu preferred).
• Infrastructure: Hands-on experience with Firewalls, LAN/WAN, IDS, and complex cabling/rack management.

Core Competencies

• Project Management: Proven experience leading at least one 6-month technical project.
• Problem Solving: Ability to solve complex technical issues without predefined processes.
• Communication: Ability to communicate technical ideas effectively in English, both verbally and in writing.