Network Operations Manager

Kimball Electronics; Valley (OH); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Kimball Electronics is seeking a Network Operations Manager to lead the Network Operations team and drive administration, management, and support of network infrastructure. You will report to the Director of IT Infrastructure and Operations and help shape technical solutions across the enterprise.

The role requires strong leadership, network engineering expertise, and the ability to work across IT and business units to support KEI goals.

Qualifications

• Minimum Associate degree in IT or 5+ years of practical IT experience.
• Ability to manage multiple priorities and projects to align technical solutions with business needs.
• Excellent English communication skills and collaborative mindset.

Responsibilities

• Lead and mentor the Network Operations team.
• Develop and implement network infrastructure strategies and improvements.
• Collaborate with IT and business units to align with KEI goals.
• Manage network hardware, software, and security operations.

Skills

English communication

Multitasking

Education

Associate degree in IT

Tools

TCP/IP

DNS

DHCP

BGP

Cisco Catalyst & Nexus

Cisco Wireless APs/Controllers

Network Security Fundamentals

Grafana Dashboards

Palo Alto / Fortiweb Firewalls

Public Cloud networking

GlobalProtect VPN

Cisco ISE

Job description

Network Operations Manager

We are committed to providing reasonable accommodations for individuals with disabilities in our application process. If you need assistance or accommodation during the application or recruitment process due to a disability, you may contact us at [e-mail]. This position offers no visa sponsorship. Kimball Solutions does not accept agency resumes.

The Network Operations Manager is a broadened role within Kimball Electronics Shared Services that reports to the Director of IT Infrastructure and Operations. This role is responsible for providing leadership and technical expertise to the Network Operations Team in administration, management, and support of network hardware and software.

Key Performance Objectives

Short Term (0-6 months)

• Learn KEI Guiding Principles, philosophies, and cultural attributes
• Establish leadership relationships with Network Operations team
• Develop technical relationships with key IT contacts
• Build and maintain business relationships with Business Unit contacts
• Familiarize with current KEI network environment and processes
• Jumpstart and acclimate into ongoing Network Operations project work
• Acclimate to KEI IT processes, monitoring, and systems
• Integrate into Network Operations off hours production support rotation
• Support business operations and initiatives as needed
• Gain familiarity with IT standards and security practices, maintaining and providing feedback for necessary changes
• Understand existing firewall policy implementation practices and procedures
• Immediate involvement in global deployment of Cisco ISE
• Support growth and discovery in public cloud infrastructure

Mid to Long Term (6+ months)

• Identify opportunities to improve or automate existing KEI processes and systems
• Lead projects for Network Operations team
• Expand existing documentation of processes
• Support Azure infrastructure migration strategy and datacenter exit
• Identify industry trends that KEI could leverage
• Support and implement scripts, processes, and solutions with a goal of building a Continuous Improvement environment
• Expand familiarity with Network environment and opportunities for improvement to align with KEI business needs including revision of network segmentation strategy and OT network support
• Evaluate needs for tools to better manage, monitor and alert the enterprise network infrastructure

Qualifications

• Positive attitude, excellent English communication skills
• Ability to handle multiple priorities and projects to transform business needs into technical solutions
• Minimum Associate’s Degree in IT related field and/or 5+ years of practical work experience and applicable technical training/certifications

Preferred Experience and Skills

• TCP/IP, DNS, DHCP, BGP
• Cisco Catalyst & Nexus Switches
• Cisco Wireless Access Points and Controllers
• Network Security Fundamentals
• Grafana Dashboards
• Palo Alto and Fortiweb Firewalls
• Public Cloud networking
• Global Protect VPN
• Cybersecurity best practices
• Cisco ISE

EEO and Equal Employment Opportunity

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability or any other characteristic protected by applicable federal, state, or local law. We will also consider candidates with arrest and conviction records consistent with applicable laws. We are not currently accepting candidates in the following states: Alaska, Arkansas, California, Connecticut, Delaware, Illinois, Massachusetts, Nebraska, New Jersey, New York, North Dakota, Louisiana, Ohio, Rhode Island, Vermont, Washington, Wyoming, Virginia.

Salary

The typical pay range for this role is $90,000 - $120,000.