Network Operations Manager

National Comprehensive Cancer Network® (NCCN®); Plymouth Meeting (PA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Remote work flexibility (up to 2 days/week)

Job summary

National Comprehensive Cancer Network® (NCCN®) seeks a Network Operations Manager in Plymouth Meeting, PA to lead network infrastructure administration, including Microsoft Azure and AWS. This role involves supervising Network Administrators, monitoring network connectivity, and responding to emergencies 24/7. Candidates should possess a Bachelor's in Computer Science, supervisory experience, and 5-7 years in network administration. Excellent organizational skills and knowledge of current operating systems are essential. A competitive salary and benefits are offered, with up to 2 remote work days each week.

Qualifications

• 5-7 years’ experience in network and/or systems administration.
• Knowledge of Microsoft Azure and Amazon Web Services a plus.
• Advanced knowledge of operating systems and software, including VMWare ESXi, Microsoft Server 2012.

Responsibilities

• Administers Microsoft Azure and Amazon Web Services.
• Mentors and manages work of the Network Administrator(s).
• Monitoring and supporting all network infrastructures and backup services.

Skills

Advanced knowledge of operating systems and software

Familiarity with Cisco Meraki, VMware vSphere, TCP/IP

Strong organizational and communication skills

Problem-solving ability with excellent multi-tasking skills

Ability to manage others and lead a team

Education

Bachelor’s Degree in Computer Science

Previous supervisory experience

5-7 years’ experience in network and/or systems administration

VMware Data Center Virtualization (VCP6-DCV) certification

Tools

Microsoft Azure

Amazon Web Services

VMware ESXi

NinjaOne

Job description

Description

Make a Difference! Join an organization dedicated to defining and advancing high-quality and accessible cancer care globally so all people can live better lives.

The Network Operations Manager will report to the Director, IT Operations and is responsible for maintaining and supporting all network infrastructures, storage systems, and server-based equipment – physical, virtual, and cloud-based – as well as backup services for these systems. Support includes hardware and software. This position monitors all aspects of network connectivity and responds proactively to any issues. Additionally, the Network Operations Manager is available 24×7 to respond to emergencies that may arise on our networks. The Network Operations Manager will supervise and mentor the Network Administrator(s).

Major Responsibilities

• Administers Microsoft Azure and Amazon Web Services
• Responsible for configuration, backups, and upkeep of all cloud-based systems
• Mentors and manages work of the Network Administrator(s)
• Administers VMware and is primary support contact for virtual hosts and servers located at both the organization’s headquarters and the co-location site
• Responsible for the equipment and operation of the data center located at both the organization’s headquarters and the co-location site
• Configures and maintains all network devices including the firewall, servers, routers, switches, NAS systems, and iSCSI SAN units
• Configures and maintains Active Directory records and group policies for organization
• Configures and maintains file server and data security monitoring software
• Configures and maintains virtual machine backup environmentMonitors critical infrastructure hardware and takes appropriate action to resolve any issues as needed, including outside normal business hours
• Approves new Windows and application updates through NinjaOne and other related tools on a regular basis
• Ensures updates are automatically distributed to all client computers to maintain latest hardware and software updates
• Maintains company inventory database of hardware and software
• Creates and maintains documentation concerning software and hardware installation and/or troubleshooting procedures
• Performs other related duties as assigned

Education/Related Experience

• Bachelor’s Degree in Computer Science or equivalent experience
• Previous supervisory experience
• 5‑7 years’ experience in network and/or systems administration
• Knowledge of Microsoft Azure and Amazon Web Services a plus
• VMware Data Center Virtualization (VCP6‑DCV) certification a plus

Skills And Abilities

• Advanced knowledge of, and experience with, current operating systems and software, including VMWare ESXi, VMWare VSphere, Microsoft Server 2012, Microsoft Windows, Microsoft Office, Microsoft Exchange, and Microsoft Active Directory
• Must be familiar with Cisco Meraki, VMWare VSphere, TCP/IP, DNS, and DHCP
• Interest in maintaining knowledge of state of the art technology solutions and the ability to evaluate new technology to make appropriate recommendations for infrastructure upgrades
• Strong organizational and communication skills
• Problem‑solving ability with excellent multi‑tasking skills
• Ability to prioritize and perform a variety of concurrent tasks with minimal direction
• Ability to manage others and lead a team
• Working knowledge of configuration, installation, and troubleshooting of enterprise‑level hardware and software

Work Environment & Physical Requirements

• This position operates in a professional office environment and is largely sedentary.
• This role routinely requires the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Ability to lift up to 50 pounds on occasion.

Application Process & Benefits

When applying for this role, please include a cover letter along with your resume to describe your interest in this opportunity and how you demonstrate the skills as outlined in the above job description.

This position represents a unique opportunity to build a career with a premier organization. We offer a competitive salary and excellent benefits.

This position is located in Plymouth Meeting, PA with the ability to work remotely up to 2 days per week.

EOE. No calls please.