Network Operations Lead

TekSynap; Springfield (VA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K

Vacation time

Job summary

A technology consulting firm is seeking a Network Operations Lead to direct network infrastructure operations for a national agency in Springfield, VA. This role requires at least ten years of experience in a senior-level position and strong knowledge of network systems and security. The firm values proactive management to ensure seamless operations and offers a comprehensive benefits package for full-time employees.

Qualifications

• At least 10 years of experience leading Network teams.
• Background investigation is required.
• Certifications preferred include: CCNP, CCDP, or CCIE.

Responsibilities

• Provide technical guidance for network operations.
• Ensure stable operation of network infrastructure.
• Manage monitoring and maintenance of network systems.

Skills

Leadership in Network Teams

Technical Expertise

Strategic Thinking

Education

Bachelor's degree in a related technical field

Tools

Enterprise monitoring systems

Network infrastructure equipment

Job description

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RESPONSIBILITIES

Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations Team to ensure the stable operation of the network infrastructure. Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk. Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, wireless. Responsible for managing and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures the effective monitoring and response to hardware, software, and network problems. Coordinates and manages the routine testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

Responsibilities & Qualifications

RESPONSIBILITIES

Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations Team to ensure the stable operation of the network infrastructure. Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk. Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, wireless. Responsible for managing and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures the effective monitoring and response to hardware, software, and network problems. Coordinates and manages the routine testing and analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

Required Qualifications

• Experience: At least Ten (10) Plus years of experience leading Network teams.
• Education: Bachelor's degree in related technical field. or equivalent experience
• Background Investigation is required
• Certifications preferred include: CCNP, CCDP, or CCIE
• Ten (10) Plus years of SENIOR LEVEL EXPERIENCE administering enterprise infrastructures in large enterprises.
• Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers).
• Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications.
• Routing and switching/Firewall (FW) SME with Six (6 plus) years
  
  

Overview

We are seeking a Network Operations Lead to join our team supporting a National law enforcement agency NOC. This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com .

Apply now to explore jobs with us!

The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here .

"As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration".

Additional Job Information

COMPETENCIES

• Oral Communication
• Written Communication
• Strategic Thinking
• Technical Expertise
• Initiative
• Foster Innovation
• Results Oriented
• Teamwork
  
  

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Springfield or Ashburn, Virginia
• Remote or In-Person: 100% Onsite
• Type of environment: Office
• Noise level: Medium
• Work schedule: Schedule is day shift Monday – Friday.
• Amount of Travel: Less than 10%
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK AUTHORIZATION/SECURITY CLEARANCE

• S. Citizen
• Background Investigation is required
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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