Network Operations Engineer (Rotating Shifts)

Verizon; Twinsburg (OH); On-site; USD 75,000 - 122,000; Full time

Benefits offered by this job

401(k) match

Vacation time

Tuition assistance

Job summary

Verizon in Ohio is recruiting a Network Operations Engineer for an onsite, full-time role in a fast-paced 24x7 Operations environment.

You will troubleshoot, optimize, and maintain network systems, drive incident remediation, and coordinate with internal and vendor teams to resolve outages and performance issues. 40 hours per week with rotating shifts, including weekends and holidays.

Qualifications

• Associate's degree or two or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work rotating shifts including weekends and holidays.
• A technical degree in Electronics, Telecommunications, Computer Science, Engineering, Business or a related discipline.
• Knowledge of telecommunications equipment and technologies like Telephony Switching, Data Communications and Network Routers.
• Vendor management experience.

Responsibilities

• Performing optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
• Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
• Performing triage, fault isolation, and remediation of network events.
• Generating, driving, and updating problem-tracking tickets via multiple systems and continuously improving business practices.
• Escalating issues to the appropriate internal/external engineer teams for resolution.

Education

Associate's degree

Technical degree (Electronics, Telecommunications, Computer Science, Engineering, Business)

Job description

Verizon in Ohio is recruiting a Network Operations Engineer for an onsite, full-time role in a fast-paced 24x7 Operations environment.

You will troubleshoot, optimize, and maintain network systems, drive incident remediation, and coordinate with internal and vendor teams to resolve outages and performance issues. 40 hours per week with rotating shifts, including weekends and holidays.