Network Operations Engineer (IP & Optical Networks)

IMCS Group; Sunnyvale (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

IMCS Group in Sunnyvale, CA is seeking a Network Engineer to monitor, operate, and troubleshoot production IP and optical networks. This is a Hybrid role with on-site work at the warehouse.

You will work with OTN/DWDM gear from Ciena and ADVA, manage TCP/IP, BGP and an IGP, participate in on-call rotations, coordinate with remote hands, carriers, and vendors, and support incident responses across distributed teams.

Qualifications

• 3+ years of hands-on experience operating production networks.
• Experience with OTN/DWDM equipment from Ciena or ADVA/Adtran.
• Strong understanding of TCP/IP, BGP, and at least one IGP (OSPF or IS-IS).
• Previous experience participating in on-call rotations and incident management.
• Experience coordinating with remote hands, carriers, hardware vendors, and distributed teams.

Responsibilities

• Monitor, operate, and troubleshoot production IP and Optical networks.
• Work with OTN/DWDM equipment, including line systems, transponders, and ZR optics.
• Troubleshoot L3 routing issues involving BGP, OSPF, IS-IS, circuit capacity, and hardware faults.
• Participate in on-call rotations and act as escalation point for network incidents, including potential weekend support.
• Coordinate with remote hands, network carriers, and hardware vendors for fiber repairs and equipment maintenance.
• Deploy network device configurations while following change management procedures.
• Collaborate with engineering and distributed support teams to resolve complex network issues.

Skills

IP Networking

BGP

OSPF/IS-IS

OTN/DWDM

On-call

Vendor coordination

Job description

Location: Sunnyvale, CA (Hybrid - Onsite at Warehouse)

Key Responsibilities

• Monitor, operate, and troubleshoot production IP and Optical networks.
• Work with OTN/DWDM equipment, including line systems, transponders, and ZR optics.
• Troubleshoot L3 routing issues involving BGP, OSPF, IS-IS, circuit capacity, and hardware faults.
• Participate in scheduled on-call rotations and act as an escalation point for network-related incidents, including potential weekend support.
• Coordinate with remote hands, network carriers, and hardware vendors for fiber repairs and equipment maintenance.
• Deploy network device configurations while following established change management procedures.
• Collaborate with engineering teams and distributed support teams to resolve complex network issues.

Required Qualifications

• 3+ years of hands-on experience operating and supporting production networks.
• Practical experience with OTN/DWDM equipment from at least one of the following vendors:
  • Ciena
  • ADVA / Adtran
• Strong understanding of TCP/IP, BGP, and at least one IGP protocol (OSPF or IS-IS).
• Previous experience participating in on-call rotations and handling incident management.
• Experience coordinating with remote hands, carriers, hardware vendors, and distributed teams.
• Must be based in the San Francisco Bay Area.
• Must be legally authorized and eligible to work as a US contractor.

Important Role Requirement - On-Call Support

Candidates must have prior experience participating in on-call rotations and serving as an escalation point for service-related network issues. Weekend on-call support may be required, with additional compensation provided.