Network Operations Engineer

UW Advancement Careers; Seattle (WA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

UW Information Technology (UW-IT) in Seattle seeks a Network Operations Engineer to join its team. You will help plan, design, and operate data and telecommunications networks and support distributed systems and servers.

The role requires monitoring, troubleshooting, automation scripting, and collaboration with development teams on APIs and configurations. Hybrid work options are available to support on‑site and remote operations.

Qualifications

• Bachelor’s degree in computer science or engineering or related field or equivalent experience.
• Four years of experience in network troubleshooting and incident management.
• Experience with contemporary network technologies and protocols (IPv6, OSPF, BGP4, MPLS, QoS).
• Strong written and verbal communication; able to liaise with stakeholders.
• Valid driver’s license for occasional state vehicle operation.

Responsibilities

• Monitor network performance and analyze traffic usage.
• Support Linux/Windows-based systems, physical and virtual.
• Manage Network Management Systems such as DHCP/DNS/IP, SNMP, RADIUS, config management, Solarwinds.
• Automate deployments and procedures using PowerShell, Bash, or Python.
• Document routing projects, configurations, and procedures.

Skills

Network troubleshooting

Incident management

Communication skills

Scripting (PowerShell/Python)

Education

Bachelor’s degree or equivalent

Tools

Solarwinds

Auvik

Juniper JUNOS

Cisco IOS

F5 BIG-IP

Job description

Job Description

UW Information Technology (UW-IT) has an outstanding opportunity for Network Operations Engineer to join their team.

About This Opportunity

Reporting to Technology Manager of Networks & Communications Technologies , the Network Operations Engineer is responsible for communication system planning, design, development, installation and operations, as well as for support of the overall Network Operations service and staff that support it. They provide consultation to the University on data and telecommunications network services and systems, participate in requirements definition processes, design and implement appropriate solutions, and identify and solve operational problems relating to networks and distributed communication systems and servers.

• Must be able to lift 40 pounds overhead, this may include lifting above the head. Must use proper lifting techniques.
• This is an essential position and required to report to work remotely when UW suspends operations.

Job Description

UW Information Technology (UW-IT) has an outstanding opportunity for Network Operations Engineer to join their team.

About This Opportunity

Reporting to Technology Manager of Networks & Communications Technologies , the Network Operations Engineer is responsible for communication system planning, design, development, installation and operations, as well as for support of the overall Network Operations service and staff that support it. They provide consultation to the University on data and telecommunications network services and systems, participate in requirements definition processes, design and implement appropriate solutions, and identify and solve operational problems relating to networks and distributed communication systems and servers.

• Must be able to lift 40 pounds overhead, this may include lifting above the head. Must use proper lifting techniques.
• This is an essential position and required to report to work remotely when UW suspends operations.

Key Responsibilities

Network Operations Engineering (85 %)

• Expect 85% of time allocated for the operations, sustaining work, complex requests, and projects.
• Monitor network performance and provide traffic pattern and/or usage analysis.
• Have experiences and closely worked with Linux/Windows-based systems, both physical and virtual.
• Have relevant industry experience supporting the Network Management Systems such as DHCP/DNS/IP, SNMP, RADIUS, syslog, config management, utilization/threshold alarming, Solarwinds, and etc.
• Ability to use scripts to automate routine processes using a language like Ansible, and Python.
• Write documentation on routing-related projects, procedures and configurations.
• Software Ecosystem(Custom, COTS, & Open Source)
• Custom Application Lifecycles: Ability to collaborate with development teams to host, monitor, and maintain proprietary internal applications. This includes managing custom APIs, database connections (SQL/NoSQL), and environment variables.
• Configuration Management & Scripting: Proficiency in using scripting languages like PowerShell, Bash, or Python to automate deployments and bridge gaps between disparate software products.
• Provide project management oversight of routing-related projects as assigned.

Indirect (15 %)

• Attend and contribute to pre-approved professional meetings and programs
• Participate in organizational activities
• Perform other duties as assigned

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Bachelor’s degree in computer science or engineering or related field or equivalent experience.

• Minimum of four years experience network troubleshooting and incident management in a large and complex network environment
• Must be self-directed and able to appropriately manage workloads, priorities, and provide timely communications to stakeholders and management
• A Network Engineer is expected to have expertise in contemporary network technologies and protocols including fiber optics, SONET, DS3, DS1, Ethernet, TCP/IP, OSPF, MPLS, BGP4, IPv6, CoS, QoS, EVPN-VXLAN, VoIP, etc
• Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills and personal interaction abilities
• Must have a valid driver’s license to occasionally operate state vehicles

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

Preferred Qualifications

• Core networking experience in a large research university or large enterprise
• Experience with Network Management Systems.. (e.g. Solarwinds, Auvik, etc.)
• Experience with firmware evaluation and bug investigation
• Demonstrated understanding of interconnection and troubleshooting techniques for LAN hardware including L3 routers, L2 switches, hubs, and wireless access points. This includes familiarity with network-level protocols such as SNMP, dhcp, as well as complex configurations involving virtual LANs and VRFs
• Experience with highly disciplined debug methodology, including paying close attention to detail, maintaining detailed configuration and testing documentation
• Experience evaluating technologies and vendor management practices
• Experience with Juniper JUNOS, Cisco IOS, F5 BIG-IP (APM)
• Ability to work independently as well as part of a team
• Demonstrated project management skills

Working Conditions

• Hybrid
• open office environment
• Must be able to lift 40 pounds overhead, this may include lifting above the head. Must use proper lifting techniques.
• Must be able to work in confined spaces such as ceilings or raised floors.
• Must be willing to be on-call and work off-hours in the event of an emergency or planned work
• This is an essential position and required to report to work remotely when UW suspends operations.

About The