Network Operations Center Associate

Corpay; Louisville, Northern (KY, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k plan

Virtual fitness classes

Robust PTO (holidays, vacation, sick,,

Job summary

Corpay is hiring a Network Operations Center Associate in Louisville, KY to monitor and support our production WAN/LAN infrastructure in a 24/7/365 Data Center environment. You will coordinate with IT support, engineering, and external clients to ensure uptime and rapid incident resolution.

The role requires an Associate’s Degree or technical certification; Cisco equipment experience and CCENT are a plus. On-site shifts, a collaborative culture, and comprehensive benefits are offered.

Qualifications

• Associate’s Degree / Technical Certification in Computer Science or related field.
• CCENT Cisco Certification is a plus.
• Experience with Cisco equipment preferred.
• Strong troubleshooting and multitasking skills.
• Security-minded approach to network management.

Responsibilities

• Monitor the general health of network infrastructure using SolarWinds.
• Diagnose and resolve network issues to maintain system uptime.
• Escalate technical problems to engineering when necessary.
• Interact with internal and external clients professionally to identify and resolve incidents.
• Document issues and resolutions in the ticketing system according to Incident Management Procedures.

Skills

Troubleshooting

Multitasking

Cisco equipment

CCENT Certification

Security-minded

Education

Associate’s Degree / Technical Certification in Computer Science or related field

Tools

SolarWinds

Job description

Posted Wednesday, August 19, 2026 at 4:00 AM

What We Need

We are currently looking to hire a Network Operations Center Associate within our SVS division. This position falls under our Technology Operations line of business and is located in Louisville, KY. In this role, you will be responsible for monitoring and supporting the corporate production WAN/LAN infrastructure, ensuring seamless operations in a 24/7/365 Data Center environment. You will report directly to the IT Operations Manager and collaborate regularly with IT support, engineering, and external clients.

How We Work

As a Network Operations Center Associate, you will be expected to work on-site in a structured shift schedule:

• Day shift
• Weekdays
• Weekend availability

SVS will set you up for success by providing:

• Assigned workspace in our Louisville, KY office

Role Responsibilities

The responsibilities of the role will include:

• Monitoring the general health of network infrastructure using SolarWinds
• Diagnosing and resolving network issues to maintain system uptime
• Escalating technical problems to engineering when necessary
• Interacting with internal and external clients professionally to identify and resolve incidents
• Documenting issues and resolutions in the ticketing system according to Incident Management Procedures

Qualifications & Skills

• Associate’s Degree / Technical Certification in Computer Science or related field, or 1-2 years of network operations experience
• Experience with Cisco equipment preferred
• CCENT Cisco Certification is a plus
• Strong troubleshooting and multitasking skills
• Security-minded approach to network management
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Medical, Dental & Vision benefits available the 1 st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

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#CORPAY

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.