Network Operations Architect

H2O America; New Braunfels (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

The Texas Water Company is seeking a Network Operations Architect in Texas to lead enterprise network architecture, design, and troubleshooting. This senior role drives major projects and ensures high availability and security of our infrastructure.

You will mentor the Network Operations team, shape strategic plans, and collaborate with security to mitigate threats. Occasional travel to remote sites and on-call rotation may be required.

Qualifications

• Bachelor’s degree and/or 10+ years of experience in network engineering or architecture.

Responsibilities

• Serves as a technical leader and mentor for the Network Operations team.
• Designs and implements short- and long-term strategic plans to ensure network capacity meets existing and future needs of the business.
• Designs and implements scalable, secure, and resilient network architectures to meet evolving enterprise demands and ensure operational continuity.
• Builds strategic network governance through standards, policies, and best practices to drive efficiency and enterprise growth.
• Acts as technical lead on complex network projects, including data center deployments, cloud connectivity, and disaster recovery.
• Develops and deploys methodologies for testing network performance, as well as providing network performance reports to relevant stakeholders.
• Provides Tier III support for escalated enterprise network issues when escalated by the Service Desk.
• Conducts root cause analysis of critical network outages and implements preventive measures.
• Creates and maintains documentation relating to network configuration, mapping, processes, and service records.
• Maintains high level of adherence to cybersecurity principles, ethics practices, and company policies.
• Collaborates with security teams to ensure compliance and threat mitigation.
• Regularly conducts technical research and evaluates emerging technologies in order to drive innovation in network design.
• Travels to remote sites as needed to provide on-site support.
• Required to complete occasional evening and weekend work as part of an on-call rotation schedule to meet deadlines or address emergencies as needed.
• Performs other duties or special projects as required or assigned.

Skills

Network architecture

Leadership

Project management

Cybersecurity

Documentation

Problem solving

Education

Bachelor’s degree

10+ years of experience in network engineering or architecture

Tools

AWS

Azure

ITIL 4

Job description

Network Operations Architect

Req ID: req1187

Type of Employment: Regular Full-Time Employee

Job Openings: 1

The Texas Water Company is actively seeking talented, driven and highly-productive applicants for the position of Network Operations Architect to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.

The Texas Water Company is actively seeking talented, driven and highly-productive applicants for the position of Network Operations Architect to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.

This is a senior-level role that serves as a subject matter expert in network architecture, design, and troubleshooting. This individual leads major projects, drives network solutions, and ensures high availability and security of enterprise-wide infrastructure. This role requires strong leadership and analytical skills to effectively manage networking projects and build streamlined processes.

Key Responsibilities

• Serves as a technical leader and mentor for the Network Operations team.
• Designs and implements short- and long-term strategic plans to ensure network capacity meets existing and future needs of the business.
• Designs and implements scalable, secure, and resilient network architectures to meet evolving enterprise demands and ensure operational continuity.
• Builds strategic network governance through standards, policies, and best practices to drive efficiency and enterprise growth.
• Acts as technical lead on complex network projects, including data center deployments, cloud connectivity, and disaster recovery.
• Develops and deploys methodologies for testing network performance, as well as providing network performance reports to relevant stakeholders.
• Provides Tier III support for escalated enterprise network issues when escalated by the Service Desk.
• Conducts root cause analysis of critical network outages and implements preventive measures.
• Creates and maintains documentation relating to network configuration, mapping, processes, and service records.
• Maintains high level of adherence to cybersecurity principles, ethics practices, and company policies.
• Collaborates with security teams to ensure compliance and threat mitigation.
• Regularly conducts technical research and evaluates emerging technologies in order to drive innovation in network design.
• Travels to remote sites as needed to provide on-site support.
• Required to complete occasional evening and weekend work as part of an on-call rotation schedule to meet deadlines or address emergencies as needed.
• Performs other duties or special projects as required or assigned.

Qualifications

• Bachelor’s degree and/or 10+ years of experience in network engineering or architecture.
• Valid driver’s license.
• Holds relevant certifications required for the team’s need or directed by management.
• Demonstrated proficiency and certification in cloud-based systems (AWS and Azure preferred).
• Expertise in advanced routing, switching, SD-WAN, and network security.
• Hands-on experience with enterprise and data center networking technologies.
• Demonstrated leadership and communication skills.
• Excellent organization and analytical skills.
• Demonstrated project management skills.
• Knowledge of ITIL 4 processes preferred.

EEO Statement

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.