Network Monitoring Engineer

D2 Consulting; Springfield (VA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits and more

401(k) match

PTO

Insurance coverage

Referral bonuses

Professional development

Job summary

D2 Consulting is seeking a seasoned infrastructure engineer to support the SL1 monitoring platform in a high-visibility, 24x7 environment in the United States. The role requires strong Linux administration, ServiceNow experience, and a TS/SCI clearance.

You will install, configure, monitor, and optimize the SL1 system, deliver dashboards and reports, and collaborate with project teams to meet stakeholder requirements. A BA/BS and 5+ years of relevant experience are expected.

Qualifications

• BA/BS or equivalent experience required.
• 5+ years installing, configuring, and daily administration of Linux-based network monitoring tools.
• 5+ years experience with ServiceNow ticketing system.
• Experience with user training and documentation.
• TS/SCI clearance required.

Responsibilities

• Maintain and support a healthy 24x7x365 monitoring environment.
• Perform ongoing maintenance of the SL1 platform and provide advanced solutions for security and redundancy.
• Administer SL1 platform and create/maintain monitoring and notification rules.
• Provide engineering for complex infrastructures including OS and app config and tool management.
• Deliver SL1 dashboards and custom reports; resolve SL1 component issues.

Skills

TS/SCI clearance

Linux administration

Python scripting

Written and verbal communication

Education

Bachelor's degree or equivalent

Tools

ServiceNow

PowerFlow

VMware

Active Directory

SQL Server

SharePoint

Exchange

Job description

• ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**

• ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**

This position will require supporting the SL1 platform, to include all upgrades and maintenance; enhancement of system features and configurations; and responding to customer requests for custom monitoring needs.

RESPONSIBLITIES:

• Ability to maintain and support a healthy infrastructure for a highly visible 24x7x365 monitoring environment
• Performs continual maintenance of the SL1 platform and provides advanced solutions for continual and highly complex security, backup and redundancy problems
• Performs administrative tasks and application support for the SL1 platform and create and maintain monitoring and notification rules
• Provides and applies advanced engineering to highly complex infrastructures including installing, configuring, testing and maintaining operating systems, application software, and system management tools
• Deliver SL1 dashboards, create custom reports on results of SL1 monitoring and provide timely problem resolution for SL1 system components and related custom scripts
• Prepare and maintain all documentation for processes and procedures related to engineering projects
• Manage application access control to restrict access to systems, applications, and data to authorized users only
• Manage customer satisfaction through effectively communicating and managing customer expectations (internal and external customers)
• Ability to communicate how to leverage technology to create business value and become more effective and efficient
• Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs
• Work closely with a Business Technology peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stake holders, business partners, external customers, and third-party organizations are met and/or exceeded
• Provides training and guidance to less experienced Engineers

REQUIRED QUALIFICATIONS:

• BA/BS (or equivalent experience) and 5+ years of relevant experience
• 5+ proven years of experience installing, configuring, and daily administration of Network Monitoring tools on a Linux platform
• 5+ Years utilizing ServiceNow Ticketing system
• Experience with user training and writing documentation
• TS/SCI required

PREFERRED SKILLS/EXPERIENCE:

• Experience using the Python scripting engine to automate tasks with SL1
• Familiarity with Service Now Integration, PowerFlow, End to End Monitoring and CMDB
• Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server, and Office
• Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
• Strong written and verbal communication skills

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.