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An established industry player is seeking a skilled Network Market Engineer to enhance their telecommunications services in the Augusta market. This role involves designing and engineering network solutions, ensuring high-quality service delivery for both data and voice. You will work closely with various departments, supporting both pre- and post-sales opportunities. With a focus on customer-centric operations, this company is committed to providing innovative solutions and investing in local communities. If you have a strong background in network engineering and a passion for technology, this opportunity is perfect for you.
Augusta, GA, USA
Posted Tuesday, April 29, 2025 at 4:00 AM
Segra is searching for a dynamic and experienced Network Market Engineer to work within our Columbia/Augusta market. Based on the manager’s evaluation of candidate experience and competency, we are open to hiring for this role at various levels.
The Network Market Engineer is responsible for estimating, planning, designing, and engineering network equipment to provide a quality solution for customer requests in their market. This includes creating documentation (Project Manuscript), which contains the Bill of Materials and all documentation required for Field Operations to install and activate services for customer requests.
The Network Market Engineer should have a basic understanding of Ethernet Ring concepts, optical selection for fiber optics, and managed services solutions. Must have a basic understanding of routers, LAN/WAN switches, IP concepts, SD-WAN, LTE, Cradlepoint, and other customer applications.
Will be responsible for designing TDM and Ethernet connectivity across the network for data and voice services, including Internet, Ethernet 2.0, Network, Carrier End User, and FTTC in Netcracker.
Will assist in resource inventory clean-up and must understand network and circuit path standards used at the company.
Will utilize a WFM workflow database to track circuit/service orders and update order status. Works closely and collaborates with all internal departments.
Will be considered one of the operational leaders in the market, supporting the Field Operations team, Sales, and Sales Engineering for pre- and post-sales opportunities. Serves as Tier II support for the Field Operations team in the market.
Qualifications:
Preferred Qualifications:
About Segra:
Segra is one of the largest independent fiber network companies in the Eastern United States, with a broad and dense service footprint across the mid-Atlantic and Southeast. We are known for our future-forward infrastructure, state-of-the-art voice and data technology solutions, and wholesale transport services to major carriers. Our network features the latest in IP, Ethernet, dark fiber architectures, and high-performance data centers, powering solutions such as hosted voice, security, and cloud.
Segra prioritizes customer-centric operations, invests in local communities, and continually upgrades its network infrastructure. We have over 900 employees across 90 facilities, including 14 sales offices in 44 markets, dedicated to helping local businesses succeed.
Benefits Overview:
Segra offers a comprehensive benefits package, including:
Our Commitment to Equality:
Segra is an equal opportunity employer, prohibiting discrimination of any kind. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.