Network Manager, Billing Compliance

Westchester Medical Center Health Network; Town of Mount Pleasant (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

Westchester Medical Center Health Network is seeking a Network Manager, Billing Compliance to lead enterprise-wide billing compliance operations, ensuring CMS and state regulations, payer requirements, and organizational policies are met. The role oversees audits, education initiatives, corrective action plans, and cross-functional collaboration to reduce compliance risk and support accurate reimbursement.

Responsibilities include managing audits of professional, hospital, and ancillary

Qualifications

• 5 years of experience in billing compliance
• 3 years of leadership/management with a team of 3–5 people
• Bachelor's Degree in a related field

Responsibilities

• Manage system-wide billing compliance programs and monitoring activities per CMS/state requirements
• Direct routine and targeted audits for professional, hospital, and ancillary services
• Analyze audit findings to identify trends, risks and opportunities; provide feedback to staff and leaders
• Oversee corrective action plans and monitor remediation effectiveness
• Monitor regulatory and payer policy changes impacting billing and reimbursement
• Support external audits, government inquiries, and payer investigations; coordinate responses
• Develop and deliver billing compliance training programs for revenue cycle staff and providers
• Lead and mentor a team of compliance analysts, auditors and specialists
• Promote departmental goals and improve staff KPIs

Skills

Billing compliance

Leadership

Training & mentoring

Communication

Education

Bachelor's Degree

Tools

EPIC

CERner

Workday

Navex

MD Audit

Teams

Job description

Job Summary

The Network Manager, Billing Compliance, is responsible for leading and managing billing compliance operations across the health system. This role ensures that professional and ancillary billing practices comply with federal and state regulations, payer requirements, organizational policies, and industry standards. The Network Manager develops and oversees compliance programs, auditing and monitoring activities, education initiatives, corrective action plans, and cross-functional collaboration efforts designed to reduce compliance risk and support accurate reimbursement. Specific duties include managing and overseeing prospective and retrospective audits/external reviews of documentation and coding and working with providers and staff to ensure the accuracy and completeness of the medical record. Oversee training, education and coaching of providers and staff regarding documentation and coding in compliance with Centers for Medicare and Medicaid (CMS) documentation and coding regulations.

Responsibilities

• Manage system-wide billing compliance programs and monitoring activities while ensuring adherence to CMS and state regulatory requirements.
• Direct routine and targeted billing audits for professional, hospital, and ancillary services
• Analyze and quality assess audit findings to identify trends, risks, and opportunities as well as to provide feedback to staff and internal leaders.
• Oversee corrective action plans and monitor effectiveness of remediation efforts.
• Monitor regulatory and payer policy changes that may impact billing and reimbursement practices.
• Support external audits, government inquiries, and payer investigations while collaborating with leaders across various departments to ensure timely and compliant response.
• Develop and deliver billing compliance training programs for revenue cycle staff, providers, managers, and operational leaders.
• Lead and mentor a team of compliance analysts, auditors, and specialists.
• Promote and establish departmental goals while improving staff key performance indicators.

Qualifications/Requirements

Experience

• 5 years of experience in billing compliance, required
• 3 years of leadership or management experience with a team of at least three to five people, required
• Experience within a large academic medical center, preferred.

Education

• Bachelor's Degree in related field, required

Licenses / Certifications

• American Academy of Professional Coders – Certified Professional Coder (CPC), required

Special Requirements

• Ability to lead and influence change without conflict
• Excellent communication and presentation skills
• Proficiency with compliance audits, guidelines and regulations
• EPIC/MD Audit/Navex/Cerner/Workday/Teams