Network Manager

Tata Consultancy Services; Plano (TX); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Parental Leave

Auto & Home Insurance

Commuter Benefits

Certification Reimbursement

Vacation & Holidays

401K Plan

Performance Bonus

College Fund

Student Loan Refinancing

Job summary

Tata Consultancy Services in Plano, TX seeks a Network Manager to provide strategic leadership across enterprise LAN, WAN, Wireless, and security environments, driving scalable, reliable connectivity for manufacturing and IT systems.

You will lead cross-functional teams, oversee ITIL processes, incident and change management, vendor relations, and roadmaps for network modernization, automation, and observability to enhance service performance.

Qualifications

• Bachelor's degree in Computer Science required.
• Extensive enterprise networking and security experience.
• ITIL processes, incident and change management experience.
• Leads cross-functional technical teams across enterprise networks.
• Experience in manufacturing/OT environments is highly desirable.

Responsibilities

• Provide leadership for enterprise LAN, WAN, Wireless, Firewall, DNS/DHCP/IPAM, Cloud, and Network Security environments.
• Oversee operation, maintenance, and improvement of enterprise network architecture for scalability, resiliency, and security.
• Lead network operations teams for incident, problem, change, event, and service request management.

Skills

Network architecture

Routing & Switching

LAN/WAN

SD-WAN

DNS/DHCP/IPAM

Firewalls

Load Balancers

Cloud Networking

Network Observability

ITIL Processes

Incident Management

Change Governance

Vendor Management

Capacity Planning

Team Leadership

Automation

Cybersecurity

OT Networking

Education

Bachelor of Computer Science

Job description

Job Description

Must Have Technical/Functional Skills

Should possess strong expertise in enterprise networking, wireless technologies, cybersecurity, and OT/IT integration, with hands-on experience in routing and switching (BGP, OSPF, EIGRP), LAN/WAN, SD-WAN, DNS/DHCP/IPAM, firewalls, load balancers, cloud networking, and network monitoring/observability platforms. The role requires experience supporting manufacturing technologies and industrial environments, including plant-floor connectivity, wireless infrastructure, automation systems, and operational resilience. The Network Manager should also be proficient in network automation, ITIL processes, major incident management, change governance, vendor management, capacity planning, and leading cross-functional technical teams, driving operational excellence, service reliability, continuous improvement, and strategic technology initiatives across the enterprise network landscape.

Roles & Responsibilities

• Provide leadership and strategic direction for the enterprise LAN, WAN, Wireless, Firewall, DNS/DHCP/IPAM, Cloud, and Network Security environments.
• Oversee the operation, maintenance, and continuous improvement of enterprise network architecture, ensuring scalability, resiliency, performance, and security.
• Lead network operations teams responsible for incident, problem, change, event, and service request management, while ensuring operational excellence and service stability.
• Drive adherence to ITIL processes, including Incident, Problem, Change, Capacity, Availability, and Configuration Management, ensuring compliance with governance and audit requirements.
• Serve as the primary technical escalation point for major incidents, leading Service Restoration Bridges (SRBs), root cause analysis, corrective actions, and service restoration efforts.
• Lead initiatives in network automation, observability, monitoring, and analytics to improve operational efficiency, reduce manual effort, and enhance enterprise-wide visibility.
• Collaborate with Manufacturing, Engineering, Cybersecurity, Infrastructure, Cloud, and Application teams to support technology deployments, modernization programs, and business objectives.
• Manage relationships with strategic vendors, service providers, and OEM partners, ensuring service quality, technology alignment, budget adherence, and contractual compliance.
• Monitor and report on network performance, availability, capacity, SLA/KPI attainment, operational risks, and continuous improvement initiatives to leadership stakeholders.
• Lead, mentor, and develop high-performing technical teams through coaching, performance management, knowledge-sharing, succession planning, and professional development programs.
• Establish and govern operational excellence programs focused on reducing incidents, improving change success rates, enhancing customer experience, strengthening process compliance, and driving continual service improvement.
• Develop and execute technology roadmaps, lifecycle management strategies, hardware refresh programs, and network modernization initiatives aligned with business and manufacturing requirements.
• Ensure compliance with cybersecurity standards, network segmentation policies, vulnerability management programs, and industry best practices to protect enterprise and manufacturing environments

Generic Managerial Skills, If any

• Strategic Leadership & Business Management: Ability to align technology strategy with business objectives, drive operational excellence, manage budgets and resources, lead organizational transformation initiatives, and effectively engage with executive leadership and stakeholders.
• People Leadership & Governance: Proven ability to build and lead high-performing teams, develop talent, manage vendor and partner relationships, drive cross-functional collaboration, establish governance frameworks, and foster a culture of accountability, continuous improvement, and customer focus.

Salary Range: $120,000 - $140,000 per year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications:

BACHELOR OF COMPUTER SCIENCE