Network Management Systems (NMS) Operations Tier 3

CACI; United States; On-site; USD 125,000 - 208,000; Full time

Job summary

The Network Management Systems (NMS) Operations Tier 3 role at CACI seeks an experienced engineer to oversee production NMS tools and Linux-based infrastructure in a high-security environment. You will monitor, optimize, and secure NMS systems while driving automation and cross-team collaboration.

Ideal candidates bring 10+ years of experience, TS/SCI with Poly, and strong Linux, cloud, and ITIL knowledge. You will participate in on-call rotations and support upgrades, with up to 10% travel

Qualifications

• Bachelor's degree in technical field or equivalent work experience.
• 10+ years of related work experience.
• TS/SCI with Poly required.
• Strong knowledge of Linux operating systems (Red Hat, CentOS, Ubuntu).
• Experience with cloud platforms (AWS, Azure, GCP) and on premise virtualization (VMware, libvirt, KVM).
• Proficiency in shell scripting and Python/Bash programming.
• Experience with configuration management tools (Ansible, Puppet, Chef).
• Expertise in network management tools (Riverbed, SolarWinds, NNM).
• Familiarity with ITIL processes and best practices.

Responsibilities

• Administer, configure, and troubleshoot Linux-based systems in an air gapped environment.
• Monitor, configure, and optimize Linux servers for NMS applications (Riverbed, SolarWinds, NNM).
• Monitor system performance, identify bottlenecks, and implement improvements (Prometheus, collectd, Grafana, InfluxDB).
• Troubleshoot and resolve system issues, including failures and network problems.
• Develop and implement automation scripts to improve system management efficiency.
• Collaborate with DevOps and engineering teams to identify automation opportunities.
• Analyze performance data and provide optimization recommendations.
• Execute NMS upgrades, migrations, and integrations; manage updates and security configurations.
• Provide support for automation incidents and improve system health and uptime.
• Mentor junior team members and provide technical guidance.

Skills

Security clearance TS/SCI with Poly

Linux operating systems

Shell scripting

Python

Networking fundamentals

Cloud platforms (AWS/Azure/GCP)

CI/CD basics

Automation

Team collaboration

Education

Bachelor's degree in Technical field or equivalent

Tools

Ansible

Puppet

Chef

Riverbed

SolarWinds

Network Node Manager

Prometheus

Grafana

InfluxDB

Jenkins

GitLab CI

GitHub Actions

VMware

libvirt/KVM

Job description

Job Title: Network Management Systems (NMS) Operations Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US

The Opportunity

We are seeking an experienced Network Management Systems (NMS) Engineer to oversee the operations of the production NMS tools suite. The ideal candidate will have advanced knowledge of network management systems and be responsible for monitoring, maintaining, and optimizing our production Linux based NMS infrastructure.

Responsibilities

• Administer, configure, and troubleshoot Linux-based systems (e.g., CentOS, Ubuntu, RHEL) in an air gapped environment.
• Monitor, configure, and optimize Linux servers for NMS applications (e.g., Riverbed, SolarWinds, Network Node Manager)
• Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB).
• Troubleshoot and resolve system issues, including system failures, performance problems, and network-related issues.
• Develop and implement automation scripts to improve system management efficiency
• Work closely with DevOps and engineering teams to identify areas for process improvement and automation.
• Analyze system performance data and provide recommendations for optimization
• Execute projects related to NMS upgrades, migrations, and integrations
• Manage system updates, patches, and security configurations to ensure systems are up-to-date and secure.
• Provide support for automation-related incidents and work on optimizing system health and uptime.
• Mentor junior team members and provide technical guidance
• Collaborate with cross-functional teams to ensure system reliability and security
• Ensure high availability, reliability, and scalability of Linux environments to support the NMS.
• Participate in on-call rotations for critical incident response

Qualifications

• Bachelor's degree in Technical field or equivalent work experience
• 10+ years of related work experience
• TS/SCI with Poly required
• Strong knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu)
• Experience with cloud platforms (AWS, Azure, GCP) and on premise virtualization platforms (VMware, libvirt, KVM) and their monitoring tools
• Proficiency in shell scripting and at least one programming language (e.g., Python, Bash)
• Experience with configuration management tools (e.g., Ansible, Puppet, Chef)
• Expertise in network management tools and platforms (e.g., Riverbed, SolarWinds, Network Node Manager)
• Familiarity with ITIL processes and best practices
• Excellent troubleshooting, problem-solving and analytical skills
• Strong communication and teamwork abilities

Desired

• Relevant certifications (e.g., RHCE, ITIL)
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, GitHub Actions, or similar.
• Experience with monitoring tools such as Prometheus, collectd, Grafana, InfluxDB
• Knowledge of log management and analysis tools (e.g., Elastic)
• Understanding of DevOps practices and CI/CD pipelines

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:
$94,600 - $208,000

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.