Network Fiber Technician - Outside Plant - Phoenix, AZ

Ultipro; Phoenix, Northern (AZ, KY); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical premiums (80% paid)

Disability and Life insurance

401(k) company match

Equipment provided on day one

Opportunities for advancement

Discounted Metronet service

Paid training

DOT Certification

OSHA Certification

On-Call Pay

Job summary

Metronet in Phoenix, AZ is seeking a Network Fiber Technician - Outside Plant to install, splice, test, and maintain fiber optic networks outdoors, including CPE, LAN, WiFi, NID, and ONT, from MDF to the demarcation point.

This role requires physical outdoor work, travel for training, and strict safety compliance; a strong benefits package, paid training, and advancement opportunities are offered by Metronet.

Qualifications

• High School Diploma or GED.
• One to two years in the telecommunications industry or related experience
• Some trade school training is desired
• Ability to be professional with customers and fellow associates
• Meet key performance metrics
• Physical ability to work in various conditions including adverse weather
• Physical ability to kneel or stand for long periods
• Climb ladders up to 25 feet with proper equipment
• Lift and carry loads up to 75lbs including ladder
• Operate and maintain company vehicle/equipment safely including a DOT certified bucket truck and trailer
• Perform on-call rotation duties after hours as needed
• Overtime including holidays/weekends
• Willingness to work as a team and independently

Responsibilities

• Terminate, splice, bond/ground fiber optic cables and document changes.
• Install and maintain CPE LAN and WiFi networks.
• Install and maintain NID and ONT.
• Troubleshoot from MDF to demarcation including CPE.
• Respond to trouble tickets within company standards.
• Install OSP facilities per work orders.
• Conduct preventive maintenance and major repairs to distribution systems.
• Perform fiber testing and splicing.
• Locate fiber cabling and report changes.
• Complete inventory replenish requests.
• Travel for training as needed.
• Work OT and holidays/weekends as required.

Skills

Customer service

Team player

Professional demeanor

Education

High School Diploma or GED

Tools

DOT bucket truck

Ladders

Hand tools

Vehicle operation

Job description

Network Fiber Technician - Outside Plant - Phoenix, AZ

Join the Future of Connectivity with Metronet!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.

We have an immediate opening for a Network Fiber Technician - Outside Plant in Phoenix, AZ!

As a Network Fiber Technician you will be responsible for the terminating, splicing, bonding/grounding, documenting, and testing of all fiber optic cables within the systems fiber optic networks and their related equipment with the end goal of providing maximum operating efficiency. This role involves outdoor responsibilities and exposure to seasonal weather conditions as required.

ESSENTIAL JOB FUNCTIONS:

• You will perform all setup, testing and maintenance required for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL and Networking services
• You will install and maintain CPE Local Area Networks (LAN) and WiFi networks
• You will install and maintain network interface devices (NID) and Optical Network Terminals (ONT)
• You will perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE
• You will respond to trouble tickets within acceptable company timeframe standards
• You will install Outside Plant (OSP) facilities according to engineered work orders or service orders
• You will perform routine preventive maintenance and major repairs to distribution systems
• You will perform cable/fiber testing and splicing
• You will locate fiber optic cabling
• You will record and report all record changes immediately
• You will complete inventory replenish requests as needed
• Ability to work other duties as assigned
• Subject to all applicable state and federal laws
• Available to travel for training as needed
• Ability to work other duties as assigned

JOB QUALIFICATIONS AND REQUIREMENTS:

• High School Diploma or GED.
• One to two years in the telecommunications industry or related experience
• Some trade school training is desired
• Ability to be professional with customers and fellow associates
• Meet key performance metrics
• Physical ability to work in various conditions including, but not limited to adverse weather conditions
• Physical ability to work from a kneeling or standing position for long periods of time
• Physical ability to climb ladders with proper equipment up to 25 feet
• Able to lift and carry loads of up to 75lbs including ladder
• Ability to work with basic hand tools and other specialized equipment with training
• Operate and maintain company vehicle/equipment safely and professionally including a Department of Transportation (DOT) certified bucket truck and trailer
• Perform on-call rotation duties after regular business hours as needed
• Available to work overtime when deemed necessary, may include holidays and weekends
• Willingness to work as a team and independently.

Total Rewards:

• 80% of Medical premiums paid for by the company
• Company-paid Disability and Life insurance
• EAP (Employee Assistance Program)
• 401(k) company match dollar for dollar up to 6%
• Equipment and resources provided on day one
• Opportunities for advancement
• Associate perks and discounts
• Discounted Metronet service in our serviceable area
• And more!

Job specific perks:

• Paid training at Metronet University
• Company vehicle and fuel card
• DOT Certification
• OSHA Certification
• On-Call Pay

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with vesting just after 12 months of employment. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Pay Range: $24 - $28 based upon experience.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.