Network Fiber Technician - Outside Plant - Phoenix, AZ

Metronet; Phoenix (AZ); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401(k) company match

Company vehicle and fuel card

Company-paid premiums

Professional development

Discounted Metronet service

Job summary

Metronet seeks a Network Fiber Technician in Phoenix to terminate, splice, test, and document fiber cables, supporting outdoor installations and CPE services. You will handle POTS, DSL, LANs, and ONT/NID with a focus on reliability and safety.

Required are a high school diploma or GED and 1–2 years in telecom or related work, along with a willing attitude toward travel, physical work, and mandatory on-call rotations. Training is provided at Metronet University.

Qualifications

• Minimum high school diploma or GED.
• 1–2 years in telecom or related experience preferred.
• Trade school training is a plus.
• Must be professional with customers and fellow associates.
• Meet key performance metrics.
• Physical ability to work in varied conditions including weather.

Responsibilities

• Set up, test and maintain CPE installations for POTS, DSL and networking services.
• Install and maintain LANs and WiFi networks.
• Install and maintain NID and ONT.
• Troubleshoot from MDF to demarcation point including CPE.
• Respond to trouble tickets within company standards.
• Install Outside Plant facilities as per orders.
• Perform preventive maintenance and major repairs on distribution systems.
• Perform fiber testing and splicing; locate fiber cabling.
• Record changes and complete inventory requests.
• Willingness to work overtime, weekends, holidays; participate in on-call rotation.

Skills

Customer service

Team player

Professional with customers

KPI driven

Physical stamina

Education

High School Diploma or GED

Job description

Love Your Mondays again!

Join the Future of Connectivity with Metronet!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.

Network Fiber Technician - Outside Plant in Phoenix, AZ!

Network Fiber Technician

As a Network Fiber Technician you will be responsible for the terminating, splicing, bonding/grounding, documenting, and testing of all fiber optic cables within the systems fiber optic networks and their related equipment with the end goal of providing maximum operating efficiency. This role involves outdoor responsibilities and exposure to seasonal weather conditions as required.

ESSENTIAL JOB FUNCTIONS:

• You will perform all setup, testing and maintenance required for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL and Networking services
• You will install and maintain CPE Local Area Networks (LAN) and WiFi networks
• You will install and maintain network interface devices (NID) and Optical Network Terminals (ONT)
• You will perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE
• You will respond to trouble tickets within acceptable company timeframe standards
• You will install Outside Plant (OSP) facilities according to engineered work orders or service orders
• You will perform routine preventive maintenance and major repairs to distribution systems
• You will perform cable/fiber testing and splicing
• You will locate fiber optic cabling
• You will record and report all record changes immediately
• You will complete inventory replenish requests as needed
• Ability to work other duties as assigned

• * Subject to all applicable state and federal laws
• Available to travel for training as needed
• Ability to work other duties as assigned

JOB QUALIFICATIONS AND REQUIREMENTS:

• High School Diploma or GED.
• One to two years in the telecommunications industry or related experience
• Some trade school training is desired
• Ability to be professional with customers and fellow associates
• Meet key performance metrics
• Physical ability to work in various conditions including, but not limited to adverse weather conditions
• Physical ability to work from a kneeling or standing position for long periods of time
• Physical ability to climb ladders with proper equipment up to 25 feet
• Able to lift and carry loads of up to 75lbs including ladder
• Ability to work with basic hand tools and other specialized equipment with training
• Operate and maintain company vehicle/equipment safely and professionally including a Department of Transportation (DOT) certified bucket truck and trailer
• Perform on-call rotation duties after regular business hours as needed
• Available to work overtime when deemed necessary, may include holidays and weekends
• Willingness to work as a team and independently.

Total Rewards:

• 80% of Medical premiums paid for by the company
• Company-paid Disability and Life insurance
• EAP (Employee Assistance Program)
• 401(k) company match dollar for dollar up to 6%
• Equipment and resources provided on day one
• Opportunities for advancement
• Professional development programs
• Associate perks and discounts
• Discounted Metronet service in our serviceable area
• And more!

Job specific perks :

• Paid training at Metronet University
• Company-paid logo attire/uniform
• Company vehicle and fuel card
• Cell phone allowance
• DOT Certification
• OSHA Certification
• On-Call Pay

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with vesting just after 12 months of employment. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Pay Range: $24 - $28 based upon experience.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran