Network Engineer- Tier 3- Intelligence Community

CACI; Washington (District of Columbia); On-site; USD 87,000 - 182,000; Full time

Job summary

CACI is seeking a Network Engineer- Tier 3 for the Intelligence Community to design, transition, operate, and continually improve LAN and UC services across CONUS/OCONUS locations. You will lead network upgrades, patching, and incident resolution while coordinating with NOC and Ops teams.

The role requires TS/SCI with Polygraph clearance and IAT II certification, with opportunities for poly sponsorship. Strong technical leadership and problem-solving are essential in this senior tier position.

Qualifications

• Minimum TS/SCI clearance required; polygraph sponsorship available
• Current IAT II level certification is required
• Education aligns with experience: high school/GED or higher with related years of experience

Responsibilities

• Perform system patching and IOS/software upgrades on network devices
• Lead and coordinate platform upgrades and network deployments
• Develop and publish SOPs for network operations in KM systems
• Troubleshoot network issues and outages; monitor performance and capacity
• Maintain IP address allocations and network documentation
• Provide guidance to NOC and Ops staff during incidents and upgrades
• Conduct root-cause analyses and incident investigations

Skills

Network engineering

IAT II certification

Education

Bachelor's degree or higher

Associate degree

High School diploma

Job description

Network Engineer- Tier 3- Intelligence Community. Time Type: Full time. Minimum Clearance Required to Start: TS/SCI with Polygraph. Employee Type: Regular.

The Opportunity:

The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer local area networks (LANs) and unified communication (UC) services.

Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clients’ LANs, CAN and Unified Communication services. Become a part of our great team and make a difference.

Responsibilities:

As a Tier 3Network Engineer, you'll be challenged with hardcomplex support problems where you will coordinate with other NOC and Operational staff and be asked to lead and preform platform upgrades. You are expected as one of the leaders on theNetwork team members to coordinate ticket acceptance and resolutions. You will development of technical resolution reports for critical outages in the Network.

What will you do:

• Perform System patching and IAVA patches to network routers and switches.
• Perform IOS and Software upgrades
• Create/review and publish in KM system Standard Operating Procedures (SOP) for network operations.
• Troubleshoot systems failures and accessibility problems within the network to our services.
• Monitor network performance, track usage and develop capacity planning reports.
• Develop and maintain IP Address allocations tables.
• Makes recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.
• Uses experience and knowledge articles to understand/implement potential workarounds.
• Updates knowledge articles and handles "how to" questions.
• Support KM management by entering solutions into the Solutions database.
• Facilitate engineering designs data calls.
• Lead new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Works independently while providing leadership to the rest of the Network team.
• Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
• Preform Network ticket resolution.
• Support Network ticket closure across Network OPS staff to include:
• Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
• Use administrative access to the network to provision new switches, router, VLANs and Crypto.
• Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
• Routing Service Requests to the appropriate organization required for incident resolution.
• Performs root cause analyses.
• Completes problem resolutions associated with incident ticket(s)
• Will configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services.

Qualifications:

• High School/GED + 14 Yrs, or Associates + 12 Yrs, or Bachelors + 10 Yrs, or Masters + 9 Yrs,
• Current IAT II level certification
• Minimum TS/SCI (we can sponsor for polygraph- which you will need in order to begin work)

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$86,600 - $181,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.