Network Engineer- Tier 3- Intelligence Community

CACI; Washington (District of Columbia); On-site; USD 87,000 - 182,000; Full time

Job summary

CACI is seeking a Tier 3 Network Engineer to support the ECS3 program across CONUS/OCONUS locations. The role focuses on design, transition, operations, and continual service improvement for LANs, CAN and Unified Communications, with leadership in complex problem resolution.

You will patch, upgrade IOS/software, develop SOPs, monitor performance, and drive network refresh initiatives, while coordinating with NOC and operations staff to ensure robust, secure enterprise services.

Qualifications

• High School/GED with 14+ years of experience, or Associate's with 12+ years, or Bachelor's with 10+ years, or Master's with 9+ years.
• Current IAT II level certification is required.
• Minimum TS/SCI clearance; polygraph sponsorship is possible.

Responsibilities

• Perform system patching and IAVA patches to routers and switches.
• Perform IOS and software upgrades.
• Create/review SOPs for network operations in KM system.
• Troubleshoot network failures and accessibility issues.
• Monitor network performance and develop capacity planning reports.
• Lead and coordinate network implementation and refresh projects.
• Provide leadership to the Network team and produce root cause analyses.

Skills

IAT II certification

TS/SCI clearance

Education

High School/GED

Associate's degree

Bachelor's degree

Master's degree

Job description

The Opportunity

The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer local area networks (LANs) and unified communication (UC) services.

Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clients’ LANs, CAN and Unified Communication services. Become a part of our great team and make a difference.

Responsibilities

As a Tier 3 Network Engineer, you'll be challenged with hard complex support problems where you will coordinate with other NOC and Operational staff and be asked to lead and preform platform upgrades. You are expected as one of the leaders on the Network team members to coordinate ticket acceptance and resolutions. You will development of technical resolution reports for critical outages in the Network.

What will you do:

• Perform System patching and IAVA patches to network routers and switches.
• Perform IOS and Software upgrades
• Create/review and publish in KM system Standard Operating Procedures (SOP) for network operations.
• Troubleshoot systems failures and accessibility problems within the network to our services.
• Monitor network performance, track usage and develop capacity planning reports.
• Develop and maintain IP Address allocations tables.
• Makes recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.
• Uses experience and knowledge articles to understand/implement potential workarounds.
• Updates knowledge articles and handles "how to" questions.
• Support KM management by e ntering solutions into the Solutions database.
• Facilitate engineering designs data calls.
• Lead new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Works independently while providing leadership to the rest of the Network team.
• Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
• Preform Network ticket resolution.
• Support Network ticket closure across Network OPS staff to include:
  • Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
  • Use administrative access to the network to provision new switches, router, VLANs and Crypto.
  • Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
  • Routing Service Requests to the appropriate organization required for incident resolution.
  • Performs root cause analyses.
  • Completes problem resolutions associated with incident ticket(s)
  • Will configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services.

Qualifications

• High School/GED + 14 Yrs, or Associates + 12 Yrs, or Bachelors + 10 Yrs, or Masters + 9 Yrs,
• Current IAT II level certification
• Minimum TS/SCI (we can sponsor for polygraph- which you will need in order to begin work)

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$86,600 - $181,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.