Network Engineer/LAN Analyst - 729

DSM-H Consulting; Irving (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

DSM-H Consulting seeks a Senior LAN Analyst based at the Irving, Texas Global Headquarters. The role focuses on enterprise LAN engineering and support across the Americas, with occasional executive-office networking tasks.

You will diagnose LAN issues, collaborate with global teams, and participate in on-call rotations. Strong Cisco equipment knowledge and experience in large enterprises are required.

Qualifications

• 5–7 years in Network Engineering roles.
• 4-year degree in computer/engineering or equivalent with 8+ years experience.
• Experience with enterprise LAN operations and Cisco equipment.

Responsibilities

• Diagnose, troubleshoot, and resolve LAN issues; replace defective components.
• Respond to LAN development and support requests.
• Provide off-shift support; on-call rotation.
• Collaborate with business partners and vendors on infrastructure integration.
• Design and implement processes to aid in development and support.
• Follow ITSM processes and document all changes.
• Coordinate changes with firewall, VPN, NAC, and wireless teams.
• Advise partners on LAN technical questions.

Skills

Enterprise LAN

LAN support

Enterprise networking

Americas project support

Executive-office support

Education

Bachelor's degree in Computer Science or Engineering

Tools

Cisco switches

DNA Center

Job description

Senior member of the Network LAN/Wireless team, with a primary focus on LAN rather than wireless. The position is based in the Irving, Texas Global Headquarters office and supports the entire Americas region for projects and support needs. The role also focuses on executive-office support when needed at that location.

Top Skills

1. 1. Enterprise LAN/networking technologies.
2. 2. LAN-focused network support and engneering.
3. 3. Experience working with network technologies in a large enterprise environment comparable to Caterpillar.
4. 4. Ability to support network projects across the Americas region.
5. 5. Ability to support executive-office networking needs.

Position’s Contributions to Work Group

• As a LAN Analyst for the Client Americas team, you will have the opportunity to work both independently and as part of a team on complex network projects. You will develop your professional network and leadership skills as you support a wide variety of network-related solutions. You will also utilize your technical skillset and business understanding to help solve critical business problems.
• This role will collaborate with the Client LAN team and other technical teams to provide support for all Client locations across the Americas.

Typical task breakdown

• Diagnose, troubleshoot, and resolve LAN issues and replace defective components as needed
• Respond as needed to support requests that relate to LAN development and support
• Provide off-shift support for critical incidents. Team members rotate through an on-call schedule, requiring occasional off-shift and weekend support calls
• Work directly, as needed, with business partners and vendors with integration of infrastructure
• Design and implement processes and process improvements to aid in development and support
• Follow ITSM process and documentation for all changes
• Collaborate with other technical teams as needed to plan and execute changes (i.e., firewall, VPN, wireless, NAC, etc.)
• Advise business partners regarding technical questions/issues in the LAN space

Interaction with team:

Work environment:

5 days in office

Education & Experience Required

• Years of experience: 5-7 years of progressively responsible roles in the Network Engineering space.
• Degree requirement: Computer-related or engineering-related four-year degree (or equivalent work experience which then they need a minimum of 8 years of experience in this capacity)

Required Technical Skills

(Required)

• LAN implementation and support, knowledge of risk domains, tiered domains, TCP/IP fundamentals, ethernet, QoS, IP subnetting, cabling (copper & fiber), OSPF, VLAN Trunking, VLANs, and switching configuration
• Functional experience with LAN operations and implementation utilizing Cisco switches and familiarity with Cisco equipment
• Ability to work in a team atmosphere and collaborate with others in a positive manner

Other Desirable Qualifications

• Experience with automation technologies and scripting
• Experience with DNA Center (Catalyst Center)
• Wireless knowledge and experience
• Relevant work experience with medium to large companies