Network Engineer III

QTS Realty Trust; Atlanta, Suwanee (GA, GA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan with matching

Paid holidays and time off

Bonus eligible

Job summary

QTS Realty Trust is seeking a Network Engineer III to provision, deploy, and operate managed network services for customers and internal teams. The role focuses on physical/virtual networking, firewall management, and automation enhancements, with escalation support for the Operations Service Center.

The ideal candidate brings extensive routing and switching experience, CCNA certification, and a strong understanding of security, DDOS mitigation, and VPN technologies.

Qualifications

• BS degree in Computer Science, MIS, Engineering or related field or equivalent professional experience.
• Seven+ years IT engineering experience; five+ years professional network engineering.
• CCNA certification or equivalent.
• US Citizenship required due to federal contracts.

Responsibilities

• Troubleshoot and support networking concepts and protocols (BGP, OSPF, VLAN/PVLAN, STP).
• Configure, test and troubleshoot on platforms like ASR 9000, Nexus 7000–9000; test DDOS and traffic mitigation.
• Troubleshoot DWDM optical networks and network security protocols.
• Manage routing and switching platforms (Cisco Catalyst, ASR, Nexus).
• Maintain tickets to meet SLA and customer satisfaction; escalate per policy.
• Configure site-to-site and client-to-site VPNs; manage VPNs and Phase 1/2.

Skills

BGP/OSPF expertise

Network troubleshooting

Firewall management

DNS/dns records

VPN configuration

Education

BS degree in Computer Science/Engineering or related field

CCNA certification

Job description

Who we are: As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Network Engineer III is primarily responsible for the provisioning, deployment, and ongoing operations and maintenance of all QTS managed network services for customers and internal QTS customers. This individual will need a fundamental understanding of physical/virtual networking and firewall management, including any associated automation. The Network Engineer III will also work escalated networking tickets to help support the Operations Service Center (OSC). The candidate must be well versed in Network technologies and display a desire to continuously grow and improve both technical and soft skills.

RESPONSIBILITIES

• Troubleshoot & support networking concepts and protocols such as: BGP, OSPF, VLAN/PVLAN, STP, HSRP/VRRP, IP sub-netting, and routing while increasing your understanding of a wider set of protocols and advanced technologies
• Configure, test and troubleshoot on platforms like ASR 9000, Nexus 7000 –Nexus 9000s Engineer and test DDOS and traffic mitigation techniques and solutions
• Troubleshoot DWDM optical network solutions
• Demonstrate current industry knowledge as it pertains to the following; Management of peering/IX/NAP issues, a proficient level of understanding in contemporary network architectures, networking security protocols/procedures, and network scaling/capacity issues
• Work with Cisco routing and switching platforms like Catalyst 6500/7600, ASR 9000, Nexus
• Manage assigned tickets to ensure SLA compliance and customer satisfaction
• Troubleshoot network port configuration issues
• Understand prefix and access lists, read and comprehend traceroutes
• Create A, C, and MX records using basic knowledge of DNS
• Configure site-to-site and client- to- site VPNs
• Maintain/troubleshoot VPN’s and ability to check Phase 1 and Phase 2
• Triage and elevate tickets according to QTS policy
• Conduct firewall rule changes
• Work with the24x7x365 Operations Service Center and be flexible in availability as needed

BASIC QUALIFICATIONS

• BS degree in Computer Science, Management Information Systems, Engineering or other related field or equivalent professional experience
• Seven or more years of progressive IT engineering experience
• Five or more years of professional network engineering experience
• Advanced proficiency with at least two of the following protocols: BGP, OSPF, HSRP, EIGRP, MPLS
• Solid understanding of anti-DDoS and IPS/IDS solutions
• CCNA certification (or equivalent)
• US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

• CCNP or JCNP (Juniper) certification
• Two or more years of experience with a Service provider, preferably in a Data Center environment
• Advanced ability with route optimization software automation policies and monitoring
• Advanced ability to configure site-to-site and client-to-site VPNs from scratch
• Advanced ability to perform code upgrades and vulnerability management
• Advanced knowledge with network device HA configurations
• Experience working with network security components such as firewalls, VPNs, load balancers, IPS/IDS
• Advanced skill level with Cisco iOS, iOS-XR, and/or Nexus OS (NX-OS)
• Hands on experience configuring, testing, troubleshooting on Cisco routing, switching, and security platforms like Cisco Catalyst 6500/7600, Nexus 9000/7000, and ASR 9000

KNOWLEDGE, SKILLS & ABILITIES

• Strong communication skills.
• Ability to convey technical requirements and concepts to technical and non-technical clients and corporate audience
• Excellent written and oral communications, problem solving and process management skills
• Ability to work well within a team environment in a matrixed organization
• Strong interpersonal skills with the ability to interface with all levels of the organization

TOTAL REWARDS

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program, and other company benefits
• Bonus eligible
• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO
• Paid Volunteer Days
• Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to [e-mail] and let us know the nature of your request and your contact information.