Network Engineer I — Build Enterprise-Scale Networking

ShipMonk

Fort Worth, Northern (TX, KY)

Hybrid

USD 65,000 - 88,000

Full time

14 days+

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Job summary

ShipMonk is hiring an Network Engineer I to support our multi-site network and enterprise-scale infrastructure. You will work with senior engineers, respond to alerts, and help maintain WAN/LAN connectivity across centers in the US and abroad.

The role emphasizes hands-on learning, documentation, and collaboration with end users. A related degree or equivalent experience is required, with 0–2 years in IT or networking roles and a strong grasp of networking fundamentals.

Qualifications

0–2 years of hands-on IT or network support experience (internships and personal lab work count).
Solid grasp of networking fundamentals: TCP/IP, VLANs, DNS/DHCP, basic routing and switching.
0–2 years experience with WiFi, heatmapping, capacity designing and infrastructure design as nice to haves.
0–2 years experience with Ubiquiti and UniFi products.
Comfort following documented procedures and escalation paths.
Strong communication skills — you'll work directly with end users.
Associate's or Bachelor's degree in a related field, or equivalent experience.

Responsibilities

Monitor network systems and respond to alerts, escalating complex issues to senior engineers.
Support day-to-day maintenance of WAN/LAN infrastructure and site connectivity.
Assist with configuration changes, patching, and troubleshooting for switches, routers, and firewalls.
Keep network documentation and diagrams current.
Help end users resolve connectivity and hardware issues.
Triage alerts in tools and log recurring issues for senior review.