Network Engineer I

Zeektek; United States; Remote; USD 41,328 - 45,460; Full time

Job summary

A technology company is seeking an early-career IT professional for a fully remote position. The role involves managing the lifecycle of TLS certificates, requiring a Bachelor's degree and 0-2 years of experience. Candidates must have foundational knowledge of TLS/certificates, basic command-line skills, and experience in ticket-driven environments. Responsibilities include reviewing expiration alerts, updating tickets, and ensuring certificate accuracy to prevent outages in a regulated environment.

Qualifications

• 0-2 years of IT experience, preferably with a healthcare background.
• Detail-oriented and comfortable in a ticket-driven environment.
• Strong operational discipline in working with security teams.

Responsibilities

• Review certificate expiration alerts and queues.
• Identify owning teams for expiring certificates.
• Open/update tickets to track renewal progress.
• Assist with certificate issuance/reissuance using tools.
• Validate certificate installation by checking configurations.
• Communicate status updates and escalate risks when unclear.

Skills

Foundational Understanding of TLS/Certificates

Ticketing & Operational Discipline

Basic Linux/Windows command-line skills

Education

Bachelor’s Degree

Job description

Base Pay Range

$30.00/hr - $33.00/hr

We have two 12 month contract to hire opportunities for an early-career IT professional with a bachelor’s degree and 0–2 years of experience who brings a foundational understanding of TLS/certificates, basic Linux/Windows command-line skills, and strong operational discipline working in ticket-driven environments. They are detail-oriented, process-focused, and comfortable collaborating across application, infrastructure, and security teams to ensure certificates are accurately tracked, renewed, validated, and documented—helping prevent outages and security incidents in a highly regulated enterprise environment. 100% Remote.

8-5pm - Hours are EST.

Requirements

• MUST HAVES: Bachelor’s Degree
• 0–2+ years of experience
• Foundational Understanding of TLS/Certificates
• Ticketing & Operational Discipline
• Preferred Experience: Healthcare background/exposure would be nice to have, not required

About the Role

• This team is responsible for daily certificate lifecycle operations across the enterprise.
• Its mission is to prevent certificate-related outages and security incidents by ensuring certificates are identified, renewed, validated, and tracked correctly before expiration.
• The team acts as the first line of defense against certificate failures by:
• Coordinating renewals with application and platform teams
• Validating certificate replacements
• Ensuring ownership and follow-through
• The team operates within a collaborative, operations-focused environment.
• Works closely with application teams, platform/infrastructure teams, security and compliance partners.
• Culture emphasizes process adherence, clear communication, calm execution during time-sensitive work, structured, predictable, and highly documented tasks, with strong peer support.

Day-to-Day Responsibilities

• Reviewing certificate expiration alerts and daily queues
• Identifying the owning team for expiring certificates
• Opening or updating tickets to track renewal progress
• Assisting with certificate issuance or reissuance using established tools
• Validating certificate installation (e.g., checking endpoints or configurations)
• Communicating status updates to stakeholders
• Escalating risks when timelines or ownership are unclear
• The work is repeatable, process-driven, and measurable, with clear handoffs.

Performance Expectations & Metrics

• Certificates renewed before expiration
• Accuracy of validation and documentation
• SLA adherence on certificate-related tickets
• Clear, professional communication with partner teams
• Consistent use of runbooks and standard procedures

What Makes This Role Unique?

• Direct, visible impact on system reliability and security
• Exposure to a wide range of technologies and application types
• Excellent foundation for careers in security engineering, platform operations, SRE, or infrastructure roles
• Structured learning path with hands‑on experience in a critical domain
• Opportunity to become a trusted operational expert in a high‑risk, high‑value area