Network Engineer I

PhoenixNAP; Phoenix (AZ); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company in data center solutions is seeking a Network Engineer to manage and optimize global network infrastructures. This role involves troubleshooting, documentation, and ensuring compliance with industry standards. The position offers a full-time remote opportunity with on-call responsibilities.

Qualifications

• Minimum of four years’ experience in Enterprise Networks.
• Extensive knowledge of Routing Protocols, Switching, Security, and VPN.

Responsibilities

• Overall responsibility for network operations and maintenance.
• Troubleshoot connectivity issues to minimize downtime.
• Utilize network management systems to monitor and optimize performance.

Skills

Communication

Business Orientation

Education

Bachelor's degree

CCNP Certification

Tools

VMWare NSX

Microsoft Products

Linux

Job description

Job Description

As a Network Engineer, you will work on global, large-scale network infrastructures for phoenixNAP, which has more than 15 data centers around the world. Additionally, phoenixNAP operates a multi-100Gigabit private network that includes transatlantic and transpacific links and pushes more than a Terabit of network traffic to the Internet. Working in a highly dynamic and fast-paced environment, you will assist clients with maintaining and improving their infrastructure, assist with rolling out new company product lines, and support the rest of the Network Engineering team based in the US, Malta, Serbia, among other countries.

Key Job Duties & Responsibilities:

1. Overall responsibility for network operations and maintenance of all systems to ensure compliance with CWIE/CCBill/phoenixNAP guidelines and industry best practices.
2. Troubleshoot connectivity issues to minimize downtime.
3. Act as last line support and provide assistance to other employees and NOC.
4. Participate in on-call roster.
5. Utilize network management systems to monitor, diagnose, control, and measure network performance, ensuring proactive issue resolution and optimization.
6. Strive for continuous improvement to ensure maximum network performance, security, and availability.
7. Develop and maintain comprehensive network documentation, including configurations, interconnections, processes, and service records.
8. Participate in meetings to provide updates and accountability.
9. Maintain effective communication with vendors, peers, and clients to support assigned tasks and initiatives.

Position Requirements:

Minimum (Necessary) Qualifications:

• Bachelor's degree and/or CCNP Certification.
• Minimum of four years’ experience in Enterprise Networks.
• Experience with WAN enterprise hardware and understanding of Global Networks and Peering.
• Experience with system lifecycle management such as remote software/hardware upgrades.
• Extensive knowledge of IPv6 and migration methods.
• Extensive knowledge of Routing Protocols, Switching, Security, and VPN.
• Extensive knowledge of DDoS Protection systems.
• Working knowledge of VMWare NSX components.
• Strong business orientation with industry knowledge.
• Ability to communicate effectively with non-technical clients.

Additional Desirable Qualifications:

• Interest in further Network-related training.
• Knowledge of Microsoft Products.
• Knowledge of Linux Platforms.
• Knowledge of scripting.

Attendance Requirements:

• Position covers US hours: 7:00 to 15:00 Phoenix time.
• Full-time remote position, 40 hours/week, on-call participation required.
• Schedule to be determined by Network Services Management Team.

Company Description

phoenixNAP is a privately held organization of professionals with extensive experience in data centers and IT since the early 1990s. The company offers flexible data center solutions tailored for small businesses and large enterprises. Located in Phoenix, a region known for low natural disaster risk, affordable power, and support for high-tech industries, phoenixNAP addresses market needs with multi-tenant facilities and operates a public peering exchange to enhance connectivity and reduce backhauling traffic. Their approach maximizes operational efficiency and cost savings, providing state-of-the-art data center services.

To learn more, visit: www.employment.phoenixnap.com