- Monitor, maintain, and support enterprise wired and wireless network infrastructure
- Support switching, routing, wireless networking, and connectivity services across campus environments
- Configure, install, rack, stack, cable, and test network equipment
- Maintain network availability, reliability, and performance
- Diagnose, troubleshoot, and resolve network connectivity and performance issues
- Perform root cause analysis using standard network troubleshooting methodologies and tools
- Investigate network incidents through remote and field-based troubleshooting
- Validate network equipment configurations and coordinate repairs as needed
- Escalate complex technical issues and participate in on-call support activities
- Perform network upgrades, patching, configuration changes, and maintenance activities
- Optimize network performance while minimizing service interruptions
- Support network migrations and lifecycle replacement projects
- Follow established operational and change-management procedures
- Maintain accurate network documentation, diagrams, incident records, and operational runbooks
- Collaborate with network engineering, architecture, security, infrastructure teams, vendors, and stakeholders
- Provide technical support and communicate network-related information effectively
- Assist with knowledge transfer and provide technical guidance to junior staff when required
- Support and maintain network security technologies, including firewalls and VPNs
- Assist with network access controls and security-related configurations
- Troubleshoot and respond to network security incidents
- Follow established security policies, standards, and best practices
Requirements
- 3+ years of experience required
- Candidate must be a South Carolina resident or willing to relocate to South Carolina before starting at their own expense
- Must be a US Citizen or Legal Resident
- 2+ years of experience with enterprise network technologies, including switching, routing, wireless networking, and TCP/IP protocols
- 2+ years of experience configuring, monitoring, and troubleshooting Cisco, Juniper, Aruba, and Fortinet network devices
- 2+ years of experience diagnosing and resolving network connectivity, performance, and security-related issues
- 2+ years of experience with network security, including firewalls, VPNs, access controls, and security best practices
- 2+ years of experience installing, configuring, and supporting network infrastructure equipment, including racking, stacking, cabling, and testing
- 2+ years of experience maintaining technical documentation, network diagrams, and operational records
- 2+ years of experience with routing protocols and technologies, including OSPF, BGP, VLANs, Spanning Tree, and high-availability architectures
- Bachelor's degree or equivalent work experience
- Preferred certifications: CCNA, CCNP, JNCIA, JNCIS, JNCIP, ACNT, ACSA, ACMA, FCA, FCP
Core Competencies
Demonstrates expertise in enterprise network technologies, including switching, routing, and wireless networking, while ensuring network security and performance. Proficient in troubleshooting and resolving connectivity issues, maintaining documentation, and collaborating with cross-functional teams.
Highest-signal resume keywords
- Enterprise Network Technologies
- Cisco, Juniper, Aruba, Fortinet
- Network Security Technologies
- Routing Protocols and Technologies
- Technical Documentation
ATS Optimization Keywords
Hard Skills
- Switching
- Routing
- Wireless Networking
- TCP/IP Protocols
- Network Troubleshooting
- Network Configuration
- Network Performance Optimization
- Network Equipment Installation
- Root Cause Analysis
- Network Security Best Practices
Soft Skills
- Technical Support
- Effective Communication
- Collaboration
- Knowledge Transfer
- Problem Solving
Certifications & Qualifications
- CCNA
- CCNP
- JNCIA
- JNCIS
- JNCIP
- ACNT
- ACSA
- ACMA
- FCA
- FCP
Industry Keywords
- Network Infrastructure
- Network Availability
- Network Reliability
- Change Management
- Incident Records
Tools & Technologies
- Firewalls
- VPNs
- Network Monitoring Tools
- Operational Runbooks
- Network Diagrams