Network Engineer

Harvard Partners, LLP, Trusted Advisors to IT; Schaumburg (IL); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Harvard Partners, LLP, Trusted Advisors to IT, is seeking a skilled network engineer to join their team in Schaumburg, IL. This hybrid position involves working directly with customers to design, implement, and maintain resilient network solutions.

Ideal candidates will have substantial experience working with ISP networks, strong troubleshooting skills, and a commitment to professional development. Knowledge of SD-WAN, routing protocols, and network infrastructure tools is essential. Join us to contribute to innovative network solutions!

Qualifications

• Strong experience in ISP settings with routing and switching.
• Familiarity with packet layer troubleshooting and network monitoring.
• Understanding of metro ethernet design and SD-WAN technologies.

Responsibilities

• Design and implement resilient network solutions for customers.
• Perform root cause analysis and troubleshoot advanced issues.
• Assist in infrastructure design and maintenance.

Skills

Routing and switching

SD-WAN

Network troubleshooting

Packet layer troubleshooting

Excellent communication skills

Desire for professional development

Tools

Wireshark

SNMP

Prometheus

Grafana

Veeam

Job description

As a key member of the network engineering team, you will have strong experience with routing and switching in an ISP setting, including SD‑WAN, network monitoring, infrastructure, as well as general network troubleshooting skills. This position is a hybrid with onsite presence required in our Schaumburg, IL office.

Responsibilities

• Work directly with customers to design, implement, and operate solutions that are resilient, high-performing, and maintainable.
• Ensure accuracy of backend systems and documentation.
• Perform root cause analysis and determine corrective actions.
• Design, provision, maintain, and troubleshoot services for clients including SD‑WAN, SASE, MPLS, DIA, SIP, and UCaaS.
• Assist with infrastructure design, maintenance, and operation, including SNMP, Netflow, Syslog, Prometheus, Grafana, Solarwinds, Netscout, Netbox, and Veeam. Part of your role will be to support Coeo's network and infrastructure in addition to customer networks.
• Participate in trouble ticket resolution and troubleshoot advanced issues escalated from Tier 1 support.
• May require some travel.

Qualifications

• Experience working on ISP data networks at all layers or experience working at an MSP with a wide range of technologies.
• Experience troubleshooting at the packet layer, capturing, and analyzing traffic, and working with Wireshark.
• Experience with layer three routing protocols in an ISP environment (e.g. IS-IS, OSPF, BGP and BGP traffic engineering).
• Understanding of metro ethernet design including EVCs, UNIs, and NNIs.
• Understanding of network design and deployment of routers and switches, e.g. Juniper, Cisco, ALU, Ciena, Fortinet, Mikrotik, etc.
• Experience with SD‑WAN and SSE technologies, deployment, and use‑case evaluation (i.e., Versa, Broadcom/VeloCloud, Client/Silver Peak).
• Understanding of resiliency and redundancy in network design, protocols involved, and hardware options for high availability.
• Vendor certifications a plus, Cisco, Juniper, Palo Alto, Fortinet, etc.
• Excellent communications skills.
• Desire to take on new opportunities and work independently.
• Ability to work effectively as part of the Network team.
• Strong desire to learn and demonstrated commitment to professional development.

Prior experience with any of the following would be a plus

• Firewall configuration and management.
• Scripting and automation in PowerShell, Python, Go, etc.
• Voice network architecture, Clients, hosted PBX, SIP Phones, ATAs.
• Windows and Linux server administration.
• Azure, GCP, or AWS cloud configuration and management.
• Virtualization management experience with VMware, KVM, OpenStack, Docker, Kubernetes, or others.