Network Engineer

Smithville; Ellettsville (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Free degree programs

Free dental and life insurance

Low-cost health plans

401(k) with company match

Health savings account contributions

Employee discounts

PTO and holidays

Training and development

Job summary

Smithville is seeking a Network Engineer to design, deploy, and maintain a robust broadband transport network across core, aggregation, and access layers in Ellettsville, IN. The role focuses on ensuring reliability, scalability, and service quality for residential and commercial customers.

You will work onsite, collaborate with teams, and support customers during installations and turn‑ups. The ideal candidate has strong IP networking knowledge, hands-on troubleshooting, and experience

Qualifications

• Strong knowledge of IP networking, routing and switching.
• Experience troubleshooting network transport protocols.
• Two-year degree or equivalent experience in telecom.
• Excellent communication and project management skills.

Responsibilities

• Network Troubleshooting across L2/L3, MPLS, SIP, OTN, BGP, ERPS.
• Network Design & Architecture for residential, commercial, and internal systems.
• Configure equipment from Cisco, Ciena, Calix and Metaswitch.
• Research and evaluate new hardware and software for reliability.
• Coordinate installations and service turn-ups with stakeholders.
• Deploy, test and maintain network infrastructure across environments.
• Create documentation and procedures (MOPs, standards).
• Provide cost estimates for commercial services using Salesforce.

Skills

IP networking

Network troubleshooting

Driver's license

Verbal & written communication

Education

Two-year technical degree

Tools

Cisco

Ciena

Calix

Metaswitch

EXFO/JDSU testers

Job description

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Direct applicants only. We are not seeking 3rd party recruitment services for this role.

Are you passionate about designing and maintaining robust, high-performance networks that keep people connected? We’re looking for a skilled Network Engineer to join our team and help build, support, and evolve a network that delivers critical voice and data services to both residential and commercial customers.

In this on-site role, you’ll architect, configure, and support our broadband transport network across core, aggregation, and access layers. You’ll also troubleshoot issues, develop resilient network designs, and ensure seamless service through strategic planning and collaboration.

WHAT YOU WILL DO

• Network Troubleshooting (25%) – Resolve issues across Layer 2, Layer 3, MPLS, SIP, OTN, BGP, ERPS, and other transport protocols using thought-driven analysis and hands‑on expertise.
• Network Design & Architecture (20%) – Design and plan infrastructure for residential, commercial, and internal systems with a focus on redundancy, survivability, and scalability.
• Equipment & Services Configuration (15%) – Configure and optimize equipment from Cisco, Ciena, Calix, and Metaswitch to support new builds, upgrades, and service deployments.
• Technology R&D (10%) – Stay ahead of the curve by evaluating new hardware, software, and network technologies to improve service delivery and reliability.
• Internal & Customer Communication (10%) – Collaborate with internal teams and external customers to coordinate installations, maintenance, and service turn-ups with minimal disruption.
• Implementation & Maintenance (12%) – Deploy, test, and maintain network infrastructure across diverse environments, ensuring peak performance and long‑term stability.
• Training & Documentation (5%) – Participate in internal training sessions and contribute to documentation, including Methods of Procedure (MOPs) and network standards.
• Costing & Planning (3%) – Support Sales and Project Management by providing accurate costing for commercial services using Salesforce and other tools.

WHAT YOU NEED

• Ability to work flexible hours, including occasional overnights and weekends for maintenance or outages. This position has an “on‑call” requirement for one week at a time, once approximately every six weeks.
• Technical degree in Telecommunications, Information Systems, or equivalent experience (at least 2 years in a similar role)
• Industry certifications (preferred): Calix, Cisco, Ciena, Metaswitch, MEF.
• Strong knowledge of IP networking, routing & switching, OTN, GPON, VOIP, and service troubleshooting.
• Proficiency with diagnostic tools (e.g., EXFO/JDSU testers, fiber cleaning kits, light meters).
• Excellent analytical, problem‑solving, and project management skills.
• Strong written and verbal communication abilities.
• Valid driver’s license and clean driving record.

PHYSICAL & ENVIRONMENTAL CONDITIONS

• Must have sufficient night vision to perform driving duties in low‑light or nighttime conditions safely.
• Frequently: Sitting, walking, reaching, lifting up to 30 lbs, and using vision tools.
• Occasionally: Climbing, kneeling, lifting 31–45+ lbs, and working around loud or laser‑based equipment.
• Work occurs indoors (80%), outdoors (10%), and in vehicles or temporary shelters (10%), sometimes in tight spaces or elevated areas.

WHAT WE OFFER

• FREE Degree and certificate programs for eligible employees
• FREE Dental, Term Life Insurance, and Long‑Term Disability Insurance
• Low‑cost Medical, Prescription, and Vision plans
• 401(k) with a company match
• Health Savings Account with annual company contributions
• Employee discounts on Smithville services
• Generous PTO and paid holidays
• Ongoing training and development

WHO WE ARE

For more than 100 years, the company has been and is a locally grown, family‑owned, cutting‑edge, live‑where‑we‑work, stand‑by‑our‑products, part‑of‑the‑neighborhood, wildly‑Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana.

Smithville is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.

This job requires employees to work onsite at our offices in Ellettsville, Indiana. Are you willing and able to work onsite?

Do you currently hold a valid driver's license?

This role requires a two-year degree in Telecommunications, Information Systems or similar program, OR at least two years of directly related work experience. Do you meet at least one of these requirements?

This position requires the ability to be on‑call for a week, once every six weeks. Are you willing and able to meet this requirement?

This role requires fluency in the English language to communicate effectively with our customers over the phone and in writing. Do you meet this requirement?

Have you applied to any Smithville positions in the past?

Do you have relatives employed by Smithville?

Will you now OR IN THE FUTURE require sponsorship (e.g. H1B) in order to be eligible to work in the United States?

If hired, can you provide documents required to establish your eligibility to work in the United States?

Have you ever pled guilty to or been convicted of a crime (other than a minor traffic offense) that has not been expunged or sealed by a court? (A guilty plea or conviction of a crime is not an automatic bar to employment).

If you answered yes to the question above, please explain the nature of the conviction, the court involved, and the relevant dates.

What is your desired salary?

Is there anything you would like to tell us to better understand your background?

The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Aff…