The Network Engineer is responsible for the administration, security, availability, performance, and ongoing improvement of the organization's IT infrastructure. This includes network, servers, storage, virtualization, cloud, cybersecurity, backup/recovery, identity and access, and telecommunications systems.
Key Responsibilities
- Design, implement, administer, and support enterprise network, server, storage, virtualization, cloud, and data center infrastructure.
- Manage LAN/WAN, VPN, wireless, routing, switching, VLANs, firewalls, and network security.
- Administer Windows Server, Active Directory, DNS, DHCP, authentication, and related infrastructure services.
- Monitor system performance, availability, capacity, and security; troubleshoot complex infrastructure and connectivity issues.
- Manage backups, disaster recovery, system restoration, and business continuity activities.
- Support cybersecurity initiatives including vulnerability management, patching, EDR, MFA, access controls, system hardening, and security monitoring.
- Participate in security assessments, penetration testing, audits, and HIPAA compliance activities.
- Administer and support Mitel telecommunications and voice infrastructure.
- Serve as an advanced technical escalation resource and perform root-cause analysis for complex issues.
- Provide technical guidance and mentoring to Help Desk and IT staff.
- Coordinate with vendors, service providers, and technology partners.
- Maintain technical documentation, network diagrams, configurations, and recovery procedures.
- Participate in infrastructure upgrades, migrations, lifecycle management, and technology projects.
Qualifications
- Bachelor's degree in IT, Computer Science, Cybersecurity, Information Systems, Network Engineering, or related field, or equivalent experience/certifications.
- 5+ years of progressive enterprise IT experience, with strong network, server, virtualization, storage, and cybersecurity experience preferred.
- Strong troubleshooting, root-cause analysis, communication, documentation, and problem-solving skills.
- Experience supporting regulated environments and security/compliance requirements preferred.
Technical Experience
- Enterprise networking: routing, switching, VLANs, VPNs, firewalls, and wireless.
- Microsoft Windows Server, Active Directory, Group Policy, DNS, and DHCP.
- Virtualization, storage, data center, and cloud technologies.
- Cybersecurity, EDR, vulnerability management, patching, access controls, and security monitoring.
- Backup/recovery and disaster recovery.
- Telecommunications, preferably Mitel.
- Infrastructure monitoring, troubleshooting, documentation, and change management.