Network Engineer

Software People, Inc.

Columbia (SC)

On-site

USD 70,000 - 95,000

Full time

9 days ago

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Job summary

Software People, Inc. is seeking a Network Operations and Infrastructure professional in Columbia, SC, for a 12+ month onsite contract. The role focuses on monitoring, maintaining, and supporting enterprise wired and wireless networks across campus environments.

You will perform field deployments, diagnose incidents, and coordinate repairs to maintain service availability. Strong network security, documentation, and ITIL practices are required.

Qualifications

Bachelor's degree or equivalent work experience.
2+ years of experience with enterprise network technologies (switching, routing, wireless, TCP/IP).
Experience configuring, monitoring, and troubleshooting Cisco, Juniper, Aruba, and Fortinet devices.
2+ years of experience diagnosing and resolving network connectivity, performance, and security issues.
2+ years of experience with firewalls, VPNs, NAC, and security best practices.
2+ years of field deployment activities (racking, stacking, cabling, testing).
2+ years of maintaining network diagrams and runbooks.
2+ years of routing protocols (OSPF, BGP), VLANs, STP, high availability.
Experience in large-scale enterprise or higher education networks.
Experience with wireless networking in dense user environments.
Experience with ITIL incident/problem/change management.

Responsibilities

Monitor, maintain, and support enterprise wired and wireless network infrastructure across campus environments.
Perform field installation and deployment of equipment, including configuring, racking, stacking, cabling, and testing switches.
Diagnose, troubleshoot, and resolve network incidents; coordinate repairs for service continuity.
Maintain accurate documentation, diagrams, and runbooks; collaborate with teams and vendors.
Support network security technologies, including firewalls and VPNs, and respond to security incidents.
Participate in on-call support and adhere to incident and change management processes.

Skills

Enterprise networking

Cisco/Juniper/Aruba/Fortinet

Troubleshooting

Network security

Field deployment

Documentation

Routing protocols (OSPF/BGP/VLANs)

ITIL processes

Monitoring/Performance tools

Network automation (Python/Ansible)

Education

Bachelor's degree or equivalent

CCNA

CCNP

JNCIA

JNCIS/JNCIP

ACNT

ACSA

ACMA

FCA

FCP

Tools

Cisco devices

Juniper devices

Aruba devices

Fortinet devices

Network monitoring tools

Python

Ansible

APIs

Job description

Phone/Skype Hire. Onsite from day 1

Location: Columbia, SC

Duration: 12+ months

Responsibilities

Network Operations and Infrastructure Support

Monitor, maintain, and support enterprise wired and wireless network infrastructure, including switching, routing, and connectivity services across campus environments to ensure availability, reliability, and performance. Perform field installation and deployment of network equipment, including configuring, racking, stacking, cabling, and testing switches.

Incident Response and Problem Resolution

Diagnose, troubleshoot, and resolve network issues through monitoring, analysis, and root cause investigation. Investigate and resolve network incidents through remote analysis and field-based troubleshooting, including testing network equipment, validating configurations, and coordinating repairs to maintain service availability. Escalate complex issues as appropriate and participate in on-call support activities to ensure continuity of services.

Network Maintenance and Service Improvement

Perform routine maintenance activities, including system upgrades, patching, configuration changes, and performance optimization efforts while minimizing service interruptions and adhering to operational best practices.

Documentation, Collaboration, and Customer Support

Maintain accurate operational documentation, network diagrams, incident records, and runbooks. Collaborate with network engineering and architecture, security, infrastructure teams, vendors, and stakeholders to support reliable technology services and communicate technical information effectively.

Network Security and Access Services Administration

Support and maintain network security technologies, including firewalls, VPNs, and related security controls. Assist with troubleshooting and responding to security-related incidents in accordance with established procedures and standards.

Skills Needed

2+ years of experience with enterprise network technologies, including switching, routing, wireless networking, and TCP/IP protocols.
2+ years of experience configuring, monitoring, and troubleshooting Cisco, Juniper, Aruba, AND Fortinet network devices.
2+ years of experience diagnosing and resolving network connectivity, performance, and security-related issues using standard troubleshooting methodologies and tools
2+ years of experience with network security, including firewalls, VPNs, access controls, and security best practices
2+ years of experience installing, configuring, and supporting network infrastructure equipment, including field deployment activities such as racking, stacking, cabling, and testing.
2+ years of experience maintaining technical documentation, network diagrams, and operational records
2+ years of experience with routing protocols and technologies such as OSPF, BGP, VLANs, spanning tree, and high-availability architectures.
Experience supporting large-scale enterprise or higher education network environments.
Experience with wireless network administration and troubleshooting in dense-user environments.
Experience supporting network security technologies, including firewalls, VPNs, network access control (NAC), and multi-factor authentication solutions.
Familiarity with network monitoring, logging, and performance management tools.
Experience with network automation, scripting, or infrastructure management tools (e.g., Python, Ansible, APIs).
Experience performing network upgrades, migrations, and lifecycle replacement projects.
Experience working in ITIL-based operational environments, including incident, problem, and change management processes.