Network/Desktop Field Technician

IT Support MSP; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

A prominent IT service provider in New York is seeking a Network/Desktop Field Technician. The role includes both remote and onsite support for a variety of clients and requires excellent troubleshooting skills and experience in IT systems. Candidates will have opportunities for professional growth in a dynamic work environment.

Benefits

Generous sick and annual benefits

Qualifications

• Must have at least three years paid experience providing similar services.
• Must have experience installing and maintaining: Windows Server 2012/2016/2019/2022, Windows 10/11.
• Experience managing backup applications and security products.

Responsibilities

• Installing and maintaining Windows servers and network infrastructure.
• Configuring and monitoring backup systems.
• Providing both remote and onsite support.

Skills

Troubleshooting

Communication

Organization

Education

Equivalent of 3 years experience

Microsoft MCSA/MCSE certifications

Tools

SonicWALL Firewalls

Veritas Backup Exec

QuickBooks

Job description

Join to apply for the Network/Desktop Field Technician role at IT Support MSP

3 days ago Be among the first 25 applicants

Join to apply for the Network/Desktop Field Technician role at IT Support MSP

Get AI-powered advice on this job and more exclusive features.

Job Description

Desktop/Networking Technician (Metro NYC and Long Island)

Job Description

Desktop/Networking Technician (Metro NYC and Long Island)

compensation: $65K-$75K depending on experience

employment type: full-time

MSP serving metro-area seeks full-time Network/Server/Desktop Technicians to provide remote & onsite support from our Brooklyn office, for a wide variety of clients and systems. Candidates must have experience working effectively with clients, have excellent troubleshooting and communication skills. The position will be exposed to many different environments/systems, providing ample opportunities for growth and experience.

Email resume to with salary history, references and salary requirements. Positions include generous sick/annual benefits, and salary commensurate with experience. Hiring firm is an equal opportunity employer.

Typical tasks include:

• Installing and maintaining Windows servers, Windows/MAC computers, and Network/Internet infrastructure
• Installing and maintaining software applications (MSOffice, QB...), Office365 Email, server/desktop security tools
• Installing and maintaining SonicWALL Firewalls, VPN connections, managed switches/routers
• Configuring and monitoring local and cloud backup systems (AWS, SharePoint/OneDrive, Backup Exec, Carbonite, Acronis)
  
  

Job Requirements:

• Must be organized, attentive, able to communicate clearly and effectively, have excellent troubleshooting skills and experience with a broad range of systems and products.
• Must have a valid drivers license and be able to bring an automobile daily to use for local travel to client sites -- expenses reimbursed.
• Must have at least three years paid experience providing similar services.
• Must have experience installing and maintaining: Windows Server 2012/2016/2019/2022, Windows 10/11, Active Directory, SATA/SAS storage w/RAID, Cat 6+ cabling and testing.
  
  

Preferred Skills/Experience:

• Microsoft MCSA/MCSE certifications or equivalent
• Experience managing Veritas Backup Exec, Carbonite and Acronis backup applications
• Experience installing/configuring SonicWALL firewalls/routers
• Experience installing/configuring Eset NOD32 and Malwarebytes/Threatdown security products
• Experience installing/configuring HP Proliant Servers, MAC computers
• Experience installing/configuring QuickBooks multi-user desktop
• Experience installing/crimping/terminating/testing CAT 6 network cabling
  
  

Company Description

NYC based MSP servicing metro area small business firms since 1980.

NYC based MSP servicing metro area small business firms since 1980.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at IT Support MSP by 2x

Sign in to set job alerts for “Desktop Technician” roles.

New York, NY $68,000.00-$75,000.00 2 weeks ago

New York, NY $100,000.00-$129,000.00 4 hours ago

Brooklyn, NY $60,000.00-$65,000.00 1 week ago

Berkeley Heights, NJ - Desktop support Technician Level II

New York City Metropolitan Area $20.00-$25.00 1 week ago

New York City Metropolitan Area $22.00-$27.00 2 weeks ago

New York, NY $50,000.00-$70,000.00 2 weeks ago

International End User Support Specialist (Advanced)

Jersey City, NJ $110,000.00-$125,000.00 10 hours ago

Printer Repair Technician – Field Service & Support (Full-Time)

Fall 2025 IT Undergraduate Internship, NY

Senior IT Technician - Level II or Level III - Experience Required

Ramsey, NJ $55,000.00-$85,000.00 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.