Network Deployment Analyst / Contract / Remote

Motion Recruitment; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading global company in retail and apparel is seeking a Network Deployment Analyst for a fully remote contract role. The analyst will support network and telephony deployments in North America, coordinate with onsite technicians, and ensure successful project management. This role requires strong problem-solving skills and the ability to manage priorities efficiently.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 4 years of IT experience preferred.
• 2 years of networking experience preferred – Routers, Switches, LAN/WAN.
• Ability to configure network and telephony hardware.

Responsibilities

• Point of contact (POC) for North American Network/Telephony Store Activity.
• Configure network and telephony hardware across US and Canada.
• Research, diagnose, and resolve technical network issues.

Skills

Analytical problem-solving

Communication Skills

Self-motivation

Ability to multitask

Adaptability

Education

BA/BS degree or equivalent work experience

Tools

Microsoft Excel

PowerBI

Job description

Network Deployment Analyst / Contract / Remote

Network Deployment Analyst / Contract / Remote

Our client, a global leader in retail and apparel, is hiring for a contract Deployment Analyst. This is a fully remote role.

This position will support and implement network/telephony hardware/software deployments for the company's North America based stores remotely while managing onsite technicians.

Contract Duration: 6-Months

Required Skills & Experience

• Excellent verbal and written communication skills
• Analytical problem-solving skills and resourcefulness
• Must be self-motivated with the ability to work independently
• Proficient in Microsoft Office Applications with advanced knowledge of Microsoft Excel and PowerBI knowledge preferred – ability to use and create formulas, pivot tables, graphs, queries, macros
• Ability to act quickly and professionally to identify and multitask multiple priorities
• Able to deal with ambiguity and adapt to change
• Capable to learn technical and procedural store retail environment

Desired Skills & Experience

• A BA/BS degree or equivalent work experience is preferred
• At least 4 years of previous IT experience is preferred
• At least 2 year of networking experience is preferred – Routers, Switches, LAN/WAN, IP, Zoom Telephony systems
• Previous project management or coordination is preferred
• Field or other retail experience is desirable

What You Will Be Doing

Daily Responsibilities

• Point of contact (POC) for North American Network/Telephony Store Activity (Construction/Deployment/Break-Fix)
• Proactively coordinate with construction resources for implementation of stores networking and telephony
• Configure network and telephony hardware across US and Canada markets
• Order network and telephony circuits to meet deadlines and coordinate implementation
• Research, diagnose, resolve or escalate technical and procedural networking issues
• Address service level escalations and escalate unresolved issues per guidelines
• Utilize available resources for prompt resolution of inventory constraints
• Develop relationships with key Business Partners in all departments within responsibility areas
• Effectively identify, communicate, and mitigate risks to meet deadlines
• Financial tracking of all procured network hardware and services
• Management of shipping and receiving of warehouse activity
• Address service level escalations as required and drive to resolution
• Establish and maintain effective lines of communication with multiple vendors
• Engage in network escalations and troubleshooting with vendors

Reporting and Misc. Projects:

• Update and maintain various means of inventory/reporting management Excel/PowerBI/Smartsheet/other
• Summarize complex environment of many ‘moving parts’ with dependencies
• Track project status and effectively and actively report back to leadership
• Provide weekly status summary reports for network related activities and changes
• ORGANIZATION RELATIONSHIPS: Interface with all levels of IT, Store personnel, Brand Operations, Corporate Architecture and Construction and other IT and non-IT groups

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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