Network Deploy Technician , DCC Communities

Amazon; Berwick (Columbia County); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Network Deploy Technician, where you will play a key role in maintaining and enhancing next-generation networks. This position offers a unique opportunity to work in a fast-paced environment, collaborating with diverse teams to drive project success. You will be responsible for troubleshooting network issues, managing infrastructure, and ensuring operational excellence. With a commitment to diversity and inclusion, this innovative firm fosters a culture where your contributions matter. If you're passionate about technology and eager to make an impact, this role is perfect for you.

Qualifications

• 1+ year experience in IT roles like Network Deployment or Data Center Operations.
• Industry certifications like CompTIA, CCNA, or CCNP are preferred.

Responsibilities

• Manage work through ticketing systems and collaborate with stakeholders.
• Troubleshoot networking and connectivity issues in a dynamic environment.

Skills

Network Troubleshooting

Infrastructure Cabling

Project Management

Customer Service

Education

High School diploma or equivalent

Tools

VFLs

OTDR

Power Meters

Job description

Job ID: 2940718 | Amazon Data Services, Inc.

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Key job responsibilities

1. Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
2. Collaboration with various stakeholders to remove project obstacles.
3. Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
4. Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally.
5. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
6. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
7. Participate in the migration, basic configuration and rollout of new or upgraded hardware.
8. Moving and lifting computer equipment up to 40 lbs.
9. Availability to work in an environment that operates 24/7.

Any physical requirements are expectations with reasonable accommodations.

A day in the life

1. Report current status via ticketing system, status reports, and email.
2. Maintain accurate records and document problems and processes.
3. Collaboration with various stakeholders to remove project obstacles.
4. Exhibit quality workmanship on all work and maintain site cleanliness.

About the team

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

BASIC QUALIFICATIONS

1. High School diploma or equivalent.
2. 1+ year of experience in any of the following IT roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management.

PREFERRED QUALIFICATIONS

1. Data center experience Industry standard certifications (CompTIA, CCENT, Network+, CCNA or CCNP).
2. Working knowledge of Layer 1 troubleshooting.
3. Knowledge of network cabling, optic types, and test equipment.
4. Familiarity with common networking terms and fabric based network design.
5. Familiarity with computer/server hardware troubleshooting.
6. Experience with cabling infrastructure best practices and methodologies.
7. Experience with medium to large, complex project scopes and ambiguous details within work environment.
8. Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters.
9. Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls.
10. Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF).
11. Working with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus.
12. Meets/exceeds Amazon’s leadership principles requirements for this role.
13. Meets/exceeds Amazon’s functional/technical depth and complexity.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.