Network Data Analyst (Hybrid - NJ or TX)

MSD Malaysia; Rahway (NJ); Hybrid; USD 87,000 - 137,000; Full time

Benefits offered by this job

Hybrid work

Medical, dental, vision

401(k) retirement

Paid holidays

Vacation

Job summary

MSD Malaysia seeks an experienced Network Data Analyst to design and operate visual analytics for network telemetry. You’ll work with BI tools to surface actionable insights, embedding AI-driven components in dashboards and web apps for executives and engineers.

You will join a cross-functional team focused on proactive decision making, observability, and continuous improvement of network observability across multiple product lines. Hybrid work and competitive benefits are offered.

Qualifications

• Experience with large-scale network telemetry and observability tools.
• HS Diploma required.
• Proficiency with LLMs, prompt engineering, and RAG frameworks.
• 2+ years building dashboards in BI/observability platforms (Spotfire/Power BI/Grafana).
• Experience embedding visualizations in web apps and creating reusable components.

Responsibilities

• Design and deliver telemetry analytics and dashboards aggregating metrics, logs, traces and business context.
• Mine and normalize network data sources and integrate into real-time pipelines.
• Develop agentic AI agents and AIOps components to surface proactive recommendations.
• Embed insights into visualizations for executives, product teams, and engineers.
• Build reusable visualization components and libraries across NCOS product lines.

Skills

LLMs experience

Dashboard development

Python

JavaScript

Power BI

Education

HS Diploma

Tools

Grafana

Power BI

Spotfire

ThousandEyes

Dynatrace

LogicMonitor

Zscaler ZDX

Job description

Job Description We are seeking an experienced Network Data Analyst to join our Data Insights and Visualization team. The role will evaluate log and alert data from network components globally, providing insights for proactive decision making. The Network Data Analyst will join the Data Insights and Visualization team to design, develop, and operate visual analytics and embedded tools that surface actionable, timely insights from network telemetry. You will be instrumental in integrating agentic AI agents and AIOps capabilities into dashboards and automation workflows so NCOS stakeholders can detect, triage, and resolve issues before they impact the business.

Key responsibilities:

• Design and deliver end-to-end telemetry analytics and interactive dashboards that combine network flow, metrics, logs, traces, and business context to reduce time-to-insight and time-to-resolution.
• Identify, mine and normalize network data sources (Metrics, Events, Logs, Traces) and integrate them into real-time pipelines and visualization layers.
• Develop agentic AI agents and AIOps components that continuously analyze streaming telemetry to detect anomalies, infer root causes, prioritize incidents, and surface proactive recommendations to stakeholders.
• Embed AI-driven insights into visualizations and web applications so executives, product leaders, SREs and network engineers receive role-appropriate, actionable views.
• Build reusable visualization components, templates, and libraries for NCOS product lines to ensure consistency across routers, switches, firewalls, wireless, SD-WAN, and core application observability.
• Contribute to telemetry data quality improvement, and performance measurement initiatives for critical network components.

Professional competencies

Strong communicator who can translate technical analysis into clear, concise presentations for peers, managers, and executives. Passion for building simple, well-designed, and highly usable analytics applications that deliver measurable value to stakeholders. Collaborative team player able to coordinate cross-functional work and deliver on time.

Required experience

• Exposure to large global network infrastructures (routers, switches, LAN, SD-WAN, firewalls, wireless).
• HS Diploma required.
• Exposure to network monitoring, and observability tools such as LogicMonitor, Thousand Eyes, Big Panda, Dynatrace, NetBrain, Grafana Cloud, Zscaler ZDX, or similar.
• Practical experience working with Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG) frameworks, or building conversational interfaces (chatbots) that translate user intent into structured queries (SQL, API calls, or platform-specific query languages).
• 2+ years building visualizations and dashboards in BI/observability platforms such as Spotfire, Power BI, Grafana (Cloud/OSS), or equivalent.
• Proven experience building actionable dashboards and role-based views for executives, product owners, and engineers.
• Experience embedding visualizations in web applications and building reusable visualization components.
• Proficiency with one or more general-purpose programming languages and web frameworks: JavaScript (React/Vue), Python (Django/Flask), Java, or similar.

Preferred Experience

• Associate-level developer certifications (AWS, Python, SQL) or equivalent hands-on experience.
• Experience with knowledge graphs, causal analysis, or explainable AI applied to root-cause and dependency analysis.
• Familiarity integrating agents with ITSM/incident platforms (ServiceNow or similar) and network automation tools (Ansible, or similar).

Preferred Skills

• Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs.

What we offer

• Opportunity to shape a next-generation Observability practice and directly influence operational reliability and stakeholder experience.
• Collaborative environment with NCOS product lines, SRE, network, and security teams.
• Competitive compensation, benefits, and support for continuous learning.

We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts.

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement.

The salary range for this role is $87,300.00 - $137,400.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.

• Medical, dental, vision healthcare and other insurance benefits (for employee and family)
• Retirement benefits, including 401(k)
• Paid holidays
• Vacation
• Compassionate and sick days

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: No Travel Required

Flexible Work Arrangements: Hybrid

Shift: Not Indicated

Valid Driving License: No

Hazardous Material(s): N/A

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.