Network Controller

Zachary Piper Solutions; Shiloh (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Holidays

Tuition Reimbursement

401K

Sick Leave

Job summary

Zachary Piper Solutions is hiring a Network Operations Center (NOC) Network Controller at Scott AFB, IL. This position offers 24x7 operations and incident management support for the DoD, ensuring reliable communications. Candidates should have 3+ years of networking experience, familiarity with Cisco and Juniper technologies, and an active Secret security clearance. Comprehensive benefits include medical, dental, and PTO. Join our mission-critical team dedicated to national defense communications.

Qualifications

• 3+ years of relevant networking or NOC operations experience.
• Experience with routers, switches, crypto devices, LAN/WAN, IP-based transport networks.
• Active Secret security clearance with the ability to obtain and maintain Top Secret clearance.

Responsibilities

• Monitor, track, troubleshoot, and resolve network issues using enterprise monitoring tools.
• Create and manage incident tickets, ensuring documentation and resolution.
• Support fault management and performance monitoring in a 24/7 environment.

Skills

Networking technologies

Troubleshooting

Documentation

Incident management

Education

High school diploma

Tools

Remedy

Cisco

Juniper

Job description

Zachary Piper Solutions is seeking a Network Operations Center (NOC) Network Controller to support a company focused on delivering mission-critical communications and network operations for the Department of Defense. This position is on-site at Scott AFB, IL. The Network Operations Center (NOC) Network Controller will provide 24x7 global DoD Information Network (DoDIN) operations and incident management support for DISA, ensuring reliable and secure connectivity for warfighters and national leaders. This role directly supports national defense missions by maintaining and protecting the backbone of DoD communications worldwide.

Responsibilities

• Monitor, track, troubleshoot, and resolve network issues across a live, global DoD network using enterprise monitoring tools
• Perform circuit troubleshooting using router commands, loops, alarms, and error analysis
• Create, update, and manage incident tickets using Remedy, ensuring accurate documentation and timely resolution
• Escalate incidents as needed while coordinating with engineering and operations teams
• Support fault management, alarm surveillance, performance monitoring, and service restorations in a 24/7 environment

Required Qualifications

• 3+ years of relevant networking or NOC operations experience (additional experience may be accepted in lieu of a degree)
• Experience with networking technologies such as routers, switches, crypto devices, LAN/WAN, and IP-based transport networks
• Familiarity with technologies including Cisco, Juniper, JRSS, SATCOM, DWDM, Optical Switching, MSPP, or Promina
• High school diploma required
• Active Secret security clearance with the ability to obtain and maintain a Top Secret clearance
• DoD 8570 IAT Level II certification (Security+ CE or equivalent) required at start date
• Ability to work rotating shifts in a 24/7 operational environment

Compensation

• Salary Range: depending on experience
• Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick Leave as required by law